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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,309 reviews
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level Samsung. My mom is psyched. She's thinks this TV is the bee's knees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV .... Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Good Value ! Great design, price and Best Buy Customer Service is the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had other items from Best Buy and Samsung xo.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great picture can't complain for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great. The sound is a little quieter than the tv it replaced but not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all the plug in stuff is on the back. Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but all the plug in spots are on the back rather than the side. Otherwise, good tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for my guest bedroom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has worked well in my guest room and it is the second Samsung tv in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought a Samsung 55" Tv from Bestbuy few months ago so far it is working good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't quite compete with the high end Samsung or Sony but is a good value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 43”. Fits perfectly on my stand! Same great Tv, bigger in size!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could do better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many features, very complicated to use. Not very intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I'll be happy with my new TV purchase since I only buy my tv's from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a few months ago and so far i have no regrets. Good bargain.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    great tv for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't bluetooth speakers to the tv. TV doesn't swivel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      sonny,

      I am sorry that you are having issues pairing your wireless headset to the NU7100 TV.
      You can connect the wireless audio devices to the TV by using the TV's Bluetooth function.
      Go to Settings> Sound> Sound Output> Speaker List

      If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh. " When you turn on a paired Bluetooth audio device, the TV detects it automatically and then displays a pop-up window. Use this pop-up window to activate/deactivate the Bluetooth audio device.

      Complete details can be found on page 98 and 139 of the eManual:
      http://downloadcenter.samsung.com/content/UM/201805/20180530102420977/ENG_US_KM2ATSCN-2.0.0.pdf

      I hope this helps to solve your issue.
      Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Technology at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi peeps, this is the best dang TV I have ever had.my old lady hates it- I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a good fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been used mostly for gaming at this point. No issues with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is working good so far. I am have no complaints to mentioning at this time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv and the good thing is u can play hdr on playstation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV is good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV overall is good, I was looking for better screen color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bit expensive but worthit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got this TV on sale, but I feel it was still expensive. but quality is good.

    I would recommend this to a friend