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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,309 reviews
  • Rated 4 out of 5 stars

    Sound not as good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May need to add sound bar to improve sound. Not as good as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent television. Simple setup although the remote is junk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's I like my TCL more then this one. It is more expensive .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price match was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our TV. The color could be a little brighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The only negative is the volumn control is too fin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is that the volumn control has too fine of a setting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative, is that the screen mirroring is a tad glitchy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good but I thought the picture would have a sharper picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful purchase and the sale price was definitely RIGHT!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase for the price. I will recommend to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a good all around set. It does need the audio out port.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great picture. Terrible sound and went black in first 9 months. Warranty repaired good but new unit also went black 6 months later. Worst samsung product ive ever bought do not buy this tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An okay tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re familiar with last years model then you probably now this is a downgrade. It’s an okay tv. The build quality is actually good considering that it looks cheap. The tv looks good but views downgrade at an angle. This is an okay and a good option for those just getting started with 4K.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Viper,

      We value your user feedback on the viewing angle and will share it with our product team.
      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.

      Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and service.

      -Samsung Ambassador Samsung

  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Seems like a downgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in expectation that it will be better than last years model mu6290. But it isn’t . Restricted to 2.4GHz WiFi can’t connect to 5GHz. Sound is terrible. User interface is even worse compared to older models.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tv if you are looking for the best bang for your buck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many things to do . We haven't learned how to do all of the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as clear as in store. Maybe due to my cable rather than the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only cons are the lack of extra apps available for download

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with this television. Bought it for the bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seems good. Volume is very good. Not bad for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Although my son didn't think it was good for gaming.

    I would recommend this to a friend