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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,309 reviews
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs have s great picture and offer incomparable viewing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great when setting the TV up. Happy with the picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be 5 star rating except for the sound not being clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great intermediate UHD LED TV by Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 7 Series class it is one of the better TVs on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is good all around. The quality and features is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to purchase sound bar volume is terrible can't hear movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the size of the TV can’t beat it no where

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable service and tv don't seem to communicate very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it has operated quite nicely and we are pleased with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product. Have another Samsung tv in our home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture - really needs a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use remote - built in speakers could be improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv Well worth the purchase. I would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV. It's big for my apartment, but I don't care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Smart interface, easy to use, great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for fast moving sports. Coloring is ok not vivid, I should of spent few extra $ for next series up. I bought cheaper series, my last series 8 only lasted 1 year and half cheaper to buy new one than repair

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ramhemi719,

      I am sorry to hear that you are not entirely happy with the motion and color performance of your NU7100 TV.

      Our 2018 NU7 series features our PurColor technology, HDR and our exclusive UHD Engine to deliver superb contrast and expanded color detail.
      It also comes with a feature called Auto Motion Plus to eliminate blur and judder on an LED TV, specifically in fast moving images.
      You can change Auto Motion Plus settings by following these steps:
      1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen

      2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
      Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus

      3) Then Select Auto Motion Plus again, and you will see the following three options:
      a) Off: Auto Motion Plus will always be off
      b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
      c) Custom: Allows custom adjustments and settings to be used

      4) By selecting the Custom option, you can further access these advanced settings:
      a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
      b) LED Clear Motion: Select to turn On/Off
      1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen

      2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
      Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus

      3) Then Select Auto Motion Plus again, and you will see the following three options:
      a) Off: Auto Motion Plus will always be off
      b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
      c) Custom: Allows custom adjustments and settings to be used

      4) By selecting the Custom option, you can further access these advanced settings:
      a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
      b) LED Clear Motion: Select to turn On/Off
      1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen

      2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
      Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus

      3) Then Select Auto Motion Plus again, and you will see the following three options:
      a) Off: Auto Motion Plus will always be off
      b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
      c) Custom: Allows custom adjustments and settings to be used

      4) By selecting the Custom option, you can further access these advanced settings:
      a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
      b) LED Clear Motion: Select to turn On/Off

      Should you need further assistance with features or product usage (such as setting adjustments), please reach out to Samsung Support and an agent will gladly assist you. You can reach us via any of the below options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great and easy to use TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv for common living areas. Easy assembly as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv and for the price who can complain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the last samsung tv I buy. Had this one for just under 3 years and the screen has failed. Now it looks like it will be cheaper to throw it away and buy a new one. Not great for the environment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Large Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting a better picture than I see on this screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It seems to be a nice TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung name. I have not been disappointed.

    I would recommend this to a friend