Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,309 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching movies with my surround sound system attached. Sounds just like in the movie theatre. Previous TV was a 32 inch. The 55 is far superior for watching sporting events. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this TV. The sound, the picture, and the speed. The second I press on Netflix or hulu it's there in a heart beat! I also have a vizio and it takes forever to get me on Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for our first living room set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. It would be nice to be able to add other apps outside of the limited selection. Couldn’t find AMC. Other than this, zero issues with our new Samsung product. The sound bar is amazingly crisp too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazin!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It’s the perfect size for a smaller living room and it makes shows and movies look even better than my last tv. I love the ability to name the inputs so I remember which input is which device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Only issues worth mentioning is the legs are not very sturdy and speakers not really loud without high volumes, we have a sound bar so not an issue and we put ours on the wall so again moot point.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Best Buy & Samsung, a perfect match

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great price on our Samsung 55" Smart TV. The guys there really new their stuff about TV's so when I told what I was looking for in a TV they steered me in the right direction without any pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a TV for kids To use in the basement. Nothing too expensive as it is not the mai one used. This fit the bill perfectly. The picture is great for movies, shows and gaming. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55” Samsung NU7100 is a fantastic improvement over our last Samsung flat screen TV, which served us well for eight years before we had to replace it. The color and picture depth on this new one are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new house. The 55” size was a perfect fit for where we wanted the tv placed. The picture is fantastic. Great value. I am sure $2,000 TVs might be better but I can’t imagine a better picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Controller should have a light on it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful, the sound quality is better than I anticipated . The only problem I really have with the device is that the controller has no light on it and that there is no way to use the sound bar for the tv without wires.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Flowers212,

      Thank you for purchasing and reviewing the NU7100 UHD Smart TV. We value your user feedback on the remote backlit and will share it with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ultra Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I decided to stick with Samsung instead of going with a different brand. The picture quality is beautiful and I’m pleasantly surprised at the sound quality - it’s far better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 55" Class - LED - NU7100 Series - 2160p

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR is a great television the only thing is the sound is not the best so I had to buy a sound bar for it. But the picture is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than I expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new tv has such a striking picture I was shocked. We had a 55 inch tv already but we didn't realize how much better the new high def was. If this tv lasts a few years I will consider this an awesome purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV pretty much on a whim to replace our 5-year old 33" TV. Wow! The picture quality is magnificent. Getting used to & changing some of the (default) advanced settings does take a little time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love love this t.v. The picture is beautiul and haven't had one bit of trouble! We had Geek Squad put this up on our fireplace wall. Did a fabulous job! We love Geek Squad, Best Buy, and Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price and great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung customer for a few years and I was happy to find a great TV at an affordable price. The sales rep was very knowledgeable when I had questions. Picture is great. TV speakers are good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great visuals and size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a studio & it’s a great size for the living room. I tried the 4K videos on YouTube on the TV and was pretty amazed at the picture quality. The animals look extra cute because of the fluffiness detail.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright colors and a clear picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung TVs in the past and I have always been satisfied with the quality and this smart TV is even better. The colors, in fact, look brighter and the images clearer. We are very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so awesome! I have it mounted on my wall in my bedroom. The picture is so good and crisp. The sound is also good. I would definitely recommend this TV to anyone looking for a TV in this category

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 40” TV. It has everything you might need and picture quality is perfect. Samsung tends to make some amazing TVs, I still have some pretty old Samsung TVs. Great quality.

    I would recommend this to a friend