Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3309 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 3.7 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, easy setup, price, and smart TV features of the 55" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great picture, vibrant colors, and user-friendly interface. However, some customers have concerns about the remote control, durability, lack of Bluetooth connectivity, viewing angles, and screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,309 reviews
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great over all TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quality on this TV is fantastic! It was easy to get signed into everything and to switch from apps to inputs. The remote is a little crowded, compared to LG remotes. Also, the sound quality from just the TV leaves a lot to be desired (I purchased a sound bar, but other TVs sound better than this one).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Amazing Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my Insignia 55in with this Samsung 55in. The quality of the picture is an incredible difference switching to a Smart T.V. It has many features to use, just not sure how to access them till my son shows me.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Smart tv

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely happy with this television. The color is great and we are enjoying having our first smart TV. So easy to use. Have always bought Samsung TVs and they have always been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Very Impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not expect to get so much for the price. Upgraded from my old 32" Samsung that i've had for years. It feel like its double the size. Very easy to setup. PS4 games and movies look amazing on it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this television set, which I purchased for my husband for Christmas. The picture is great for everything we have watched - very clear and crisp. My husband loves it for sports, my son for video games and I for Hallmark Christmas movies! The set was easy to assemble and is easy to operate. The only reason I gave this set 4 stars instead of 5 is that the sound quality is poor. The sales associate warned me about this shortcoming though, so I also purchased a Samsung - 2.0-Channel Soundbar with Digital Amplifier, which is great! The only other shortcoming I am aware of is that there is a glare on the screen during daylight viewing from the windows. That is not an issue in the room we have it in though, as we have shutters over the windows which can be adjusted. Just an fyi for those who may not have the ability to control daylight as easily as we do. Overall, we are very happy and satisfied with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buyer, definitely recommend. Excellent picture quality. Easy to use. Fantastic features! I love being able to access so much with just the tv & not having to switch inputs all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I went with this model over the TCL 7 series because the wife said so. Out the box everything went together great and picture quality was great. The reason why I give 4stars and not 5 is because the remote is a bit of a handful. My other TVs uses a roku remote and functions easily. I had guests over and they had the use of that TV and I had to teach them. Now my wife doesn't want to stay in my man cave and wishes not to figure out working the TV if I'm not there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good 4K TV. It's not the best 4K out there but, for the price it was worth it. Please note that it doesn't have Bluetooth capability like the more upgraded Samsung TV's. At first the 4K didn't look good at all but, after watching a couple of Youtube videos, I was able to get the 4K movies to look really great. If you don't do these adjustments, you'll think you got ripped off but, it really does look great in 4K and 1080p and even 720p, it upscales nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful pic, not perfect. Maybe dead pixel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pic is so brilliant that shows look like video games! Watching on such high resolution takes getting used to, as you notice sloppy production, lighting, etc. Also, really high speed internet is needed if you stream - especially sports. Shows streamed on Netflix, CBS ALL Access, occasionally to frequently buffer (this isn’t the tv’s fault, except for how much data it uses to produce the high res pictures.) The smart features cut down on the cable clutter and number of remotes. There also appears to be a small cluster of dead pixels - but upon careful comparison, this black spot only appears on certain streamed programs (mostly CBS All Access). Will update if the problem improves or worsens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So Nice...It Broke So We Bought It Twice!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Samsung washers and dryers are trash, but their TVs have never disappointed, and this one was a great buy. Clear picture, and very easy to set-up and use. My husband broke it by trying to bring it from one house to another the laziest, non-protective way possible. Not a testament to the tv being flimsy, because it's not at all. It's a testament as to how not taking a tv off a tripod mount to save you time and also not putting any cushion or cover on the screen will cost you a brand new tv 10 inches bigger than the one you break. Go you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've ever owed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a 42" Toshiba for 10 years, it finally died 3 weeks before Christmas. I shopped and read reviews online and with store visits to both Best Buy and Target. We decided to spend a little more on a better brand and quality TV. Store Manager Tom helped me select this model Samsung and we've been blown away with it's performance so far, and we spent less than we budgeted. It was a breeze to set up and sync to our WiFi instantly. It's features are easy to use and has all the apps we have been accustomed to from our Roku stick. Thanks to Tom for his help and great service. I'm a Best Buy and Samsung lifer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV after returning a Toshiba Fire TV. Samsung always made a good TV and was not disappointed. As a senior citizen, the 16 million colors was enough for me! great integration with smart apps (only use netflix and amazon fire). Only complaint is that there is no voice remote available for this model. Got used to having that with my Xfinity 1 platform.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I loved this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this TV for a little over 2 months, and it was fantastic. The WiFi was reliable, and the built in Smart features were sufficient for what I needed. The picture, lighting, and overall quality is excellent. The only critique I have, is the audio is lacking due to the thinness of the device - but I haven't found a single flat screen TV that has boastworthy sound. That said, I have five children, and a very upset three year old threw a hot-wheels truck at the screen a broke the LCD - thus rendering my beautiful, beloved TV useless. Thanks for the good times. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv. Love the picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this tv. Picture makes you feel like they’re with you. Color and sound good. Happy with 55” from my 51”. Very easy to set up and get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    picture is unreal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity on this TV is unreal, we had a 42" and this 55" is the difference between night and day. Easy to set up, and easy to maneuver thru.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, great color. Easy to use w/ remote. I wish the controls on the actual TV were easier to use, but no biggie.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv for entering the 4K market.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great picture and the price, availability and setup was fantastic. Close ups show a little judder at times but otherwise a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what you pay for with this TV. It is an entry level 4k TV, and for under 600 bucks that is a deal. The color is crisp, and for someone that has not had a 4k TV before it is very noticable. The only people that will not be happy with this TV are people that are looking for a top of the line picture, and guess what.....that cost more money lol. We put this TV in our extra room, and it does just fine for what we wanted. If you are in this price range of TV's this one is just as good a choice as any of the other Vizio's

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love he quality of the picture & all the features it has. It's easy to access all of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good Value, Top Brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV for the price. I bought it just before Christmas but after Black Friday and still got it for the Black Friday price. I was upgrading from a 1080p Sony Bravia that was about 10yrs old, which was a great tv for many years. I initially wanted a bargain value tv for 4k and HDR was a must. I looked at similar model ranges in TCL and LG. I believe I made the right decision. Games look much better on my PS4 and Xbox One S than they did on my old Sony. Though I wish I had been able to spend $1500 on premium OLED , I am not disappointed. If you are looking for a great value try and get this model on sale like I did and you won't be sorry.

    I would recommend this to a friend
Sponsored