Customer Ratings & Reviews
- Model:
- UN55NU8000FXZA
- SKU:
- 6199827
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Samsung 55" Class LED NU8000 Series 4K UHD TV for its exceptional picture quality, praising it as "unbelievable" and "great clean." They also appreciate its user-friendly setup and affordable price point. While some users have concerns about the remote control's limitations and a few have experienced issues with motion blur and short lifespan, the overall positive feedback highlights the TV's strong performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Outstanding TV - Especially for 4k HDR gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did some research before purchasing this TV and I was mainly looking for something to use with my XBox One X. I found a few articles that talked about an update for the NU8000 line (55in and up) that enables adaptive sync. I purchased this and after some tweaking to the settings I am loving it! 4K HDR gaming with adaptive sync looks AMAZING on my Xbox One X. If you are looking for a great 4K TV for console gaming (that does not cost more than $1000) then I highly recommend this! I got it on sale for $899.99
I would recommend this to a friend Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that my other Samsung 4k tv that I bought 4 years ago had a better pic in my opinion you should spend the extra cash and upgrade to qled
No, I would not recommend this to a friendStay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two and a half days... a HUGE white line streaked down the middle of the screen. Although BEST BUY wouldn’t help me out to exchange it... Samsung was more than willing to help. They UPGRADED me to a new model which I should receive in The next week or so. Hoping this one works just a little longer.
No, I would not recommend this to a friendThe Product Doesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit brand new on Cyber Monday and it didn't come with the power chord, the remote, or the user manual. I downloaded the manual online, but it looks like the power cable is proprietary to Samsung, and even if I had that, there was no remote to turn it on with after the fact. I only gave this one star for now because it isn't a working product without these missing items.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MrSerious,
The unit should come with the power cord, the remote and a user manual.
I apologize for the missing part, and the inconveniences it has caused.
Please reach out to us so that we can send you the replacement parts.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
- Samsung Ambassador
Bad TV that has issues with freezing, pixel shakes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When this was first installed, everything was great. But now. There is a problem with freezing and pixel shaking. Also, the Apple TV is either not setup correctly or something because it takes me forever to get Apple TV to recognize that it is an 'input' and even turning it on using the remote? Takes 4 or more tries before it appears. New one coming Sat Jan 5. Keep fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PattyLyn:
Thank you for purchasing the Samsung NU8000 Smart TV. I am sorry to hear that you had issues and required a replacement.
Should you need any assistance in the future with setup, features, or operation, please reach out to us at Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Thank you for choosing Samsung.
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is somewhat light and can not adjust to a darker, truer color. Would not purchase again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Odell,
The NU8 Series is designed with several preset picture modes and custom settings, allowing you to adjust images to your liking.
The Dynamic Mode is the brightest among all presets. Standard Mode is ideal for home and regular viewing.
Movie Mode is the closest setting to calibration the way the director intended as it uses less enhancement and will likely result in the truest picture.
In addition, the quality of the image on your screen also depends on your source and connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
The quality of your streamed content depends largely on the speed of your internet as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed very. Issues with quality a lot issues
No, I would not recommend this to a friend"Excellent" as advertised-broken coax fitting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marked as excellent on open box review. As I was assembling Christmas Eve, I found the TV's coax fitting that should be attached to the TV in a ziplock bag, looked at TV and found it was not a spair part. Whoever did the return review for this dropped the ball.
No, I would not recommend this to a friendTapping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv made tapping sound 3 days after purchase. Even when tv is off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ronwins,
I am sorry to hear that you are experiencing tapping sound issues.
Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
-Samsung Ambassador
Only lasted 2 years and the screen went out
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later my screen went black I had a 2-year protection plan on it that expired on May 31st 2020 now I'm here in November 2020 with a TV that won't even turn on
No, I would not recommend this to a friendIt was OK TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Nu8000 TV was not very good to me It started to jitter on every application I was using it took me forever to get it mirror Sony TV & LG will be my top choice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Baller,
The NU7 series comes with Auto Motion Plus, a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images. It does so by taking a 30-fps signal and adding in additional frames to help smooth out any blur or judder between frames – this is called interpolation.
Here is the step-by-step guide to change Auto Motion Plus settings:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus
3) Then Select Auto Motion Plus again, and you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can further access these advanced settings:
a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
b) LED Clear Motion: Select to turn On/Off
For further assistance on this feature or other usages, please contact Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Or LiveChat with our product experts at: http://www.samsung.com/us/support/contact
We are likewise reachable via Facebook Messenger at: http://m.me/samsungsupport
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
- Samsung Ambassador
- Pros mentioned:Picture quality
Great Gaming and Movie TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very picky about my tv's and was hesitant about this one. I had the KS8000 which still beats this one in color by far, but this tv surprised me in its clarity and motion handling. It is incredibly clear, very smooth and a great price. You can buy a 65" version of this one for the same price as the 55" sony 900f. I have both and I prefer the 65" NU8000. The colors could be better and I am still frustrated that Samsung released such a perfect tv in 2016 and then downgraded after, but for the options we have right now, this is great.
I would recommend this to a friend Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died in less than 3 years worst tv I have ever purchased
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Remote control
Excellent mid-priced TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're very pleased with the NU 8000. The TV looks great, almost looks bezel-less, and like the brushed metallic look pedestal base. Samsung's Tizen operating system is very user friendly and responsive. Also important to us is the fact that Tizen supports Spectrum's tv app which allowed us to eliminate cable but still have easy access to local channels and cable news and other shows. The NU 8000 has an edge lit screen and while multi-zone backlit panels with full array local dimming may be brighter, the brightness of the NU 8000 is very good, more than sufficient to overcome the significant glare from sun reflecting off snow coming through multiple large windows in our family room. The small minimalist RF remote works well. We've not used the Bixby voice command option. With Samsung pushing their line of QLED's it seems like the NU 8000, once their top of the line offering, now gets overlooked. Yet I believe it's a great choice for anyone looking for a quality, high end viewing experience in a TV that's priced in that mid-range level.
I would recommend this to a friend - Pros mentioned:Picture quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for 5 years with no problems. Will purchase a Samsung again. Great clean picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV that runs like the day I bought it almost a decade later.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great tv. The picture is perfect and has lasted 5yr and still going strong!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Would buy again. Would recommend a sound bar but when you buy they do advise you to get one.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 5 years now… still incredible and no problems at all
I would recommend this to a friend - Pros mentioned:Remote controlCons mentioned:Stand
Quality Samsung Products like usual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be my third Samsung TV, and overall I am pretty happy with it. Remote is modern and simple, programs and applications run flawlessly, and TV looks immaculate with 4k and 240 motion rate rare. My biggest issue was the stand that came with it. My previous model had a nice chrome stand with a 90 or so degree swivel, and I loved it. This one is a big solid piece which is nice by putting the TV towards the back of the stand or directly over it for rooms where you might be to close to the TV such as in my case in tight quarters. If the stand would have a swivel ability, I would have given it 5 stars easy. Samsung never lets me down, even with a minor issue, this machine is future proof for the next five or ten years.
I would recommend this to a friend