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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 490 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 490 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Always great products from Best Buy. The picture is excellent l.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame your life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new Frame! We upgraded a very old system and it was totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fun… even when off…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular TV = big souless, colorless void on your wall. Frame TV is new artistic passions every 3 minutes…. Oh yeah, this is the one. Just 3 steps: Lock it in, Pick it up. Enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Artwork TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It disguises the TV and we leave the painting on all during the day so it looks like a piece of art!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tv worth investing in, looks like a frame painting when it’s t on. Must have!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect for home decor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Super slick looking. Looks great with your home decor. Low profile tv. Just a bit overpriced in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love this frame samsung 55' my space looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, mounting from geek squad went very well. I use the art more than I use the actual TV.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    55” frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver process was so easy. The TV is beautiful and provides the perfect esthetic we were going for!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Install was difficult but manageable. Wish the photo app was more central to the unit so show pictures when I am not using it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Piece of Art!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV looks just like a piece of art! Easy to use and exactly what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frame tv is an artistic addition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv Love the frame idea and having a picture instead of a blank tv scree.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect wall mounted TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thin flat wall TV. Picture is terrific. Easy to mount.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Loses function for Apple TV users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't function as expected. When a device (IR or HDMI CEC) sends the "power off" signal, the TV powers off entirely instead of entering Art Mode (the ONLY reason I purchased it). This behavior is not present on 2021-2023, or 2025 models. The 2024 is the only one with this issue. The infrared "Power toggle" signal is the one the Samsung remote sends, and works as intended, so most won't notice the issue. For those who wish to avoid using the terrible Samsung smart features and use it exclusively with an Apple TV, this doesn't work. The Apple TV only sends the "power off" signal over CEC, so you can't use the Apple TV remote exclusively, and have to use the Samsung remote for just one button. I have been unable to raise the issue with Samsung, as their support doesn't understand the special functionality of this TV. "Power off" powers the TV off, working as intended, close the case.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GUseer,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it the most incredible picture you’ve ever seen? No. Does it do the job with no reflections and make the tv look like art on the wall, yep. I would absolutely buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We are happy with it and would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Vincent Van Gogh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love my Frame TV!!! I love the fact that I wake up in the morning to beautiful art and come home from work to a different painting every day!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this device. The picture quality is still great and the art theme really adds to our living room environment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. No glare is amazing and the picture is sharp. Just wish I knew you had to purchase a frame separate. And you have to pay for all the art work. Definitely need to get a sound bar for it too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - Nice picture and looks great when not in use

    I would recommend this to a friend