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Customer Ratings & Reviews

$997.99
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Comp. Value: $999.99

Customer reviews

Rating 4.6 out of 5 stars with 456 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 456 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first time with a "Frame TV" and it is fantastic - great price, well packaged and very easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they don't tell you is that this tv has an additional box and cord you have to figure out how to hide somewhere

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wanli,

      Thanks for your review. The Frame TV comes with a One Connect Box, allowing you to connect all your devices to a single hub instead of directly to the TV. The One Connect Box links to your TV through the One Invisible Connection - a slim, translucent cable that keeps your space looking clean and clutter-free. This gives you the flexibility to place your TV accessories wherever works best for your setup.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely satisfied with this product, great quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not great. Requires a sound system. The art requires a paid subscription

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JudyY,

      Thanks for sharing your thoughts on The Frame TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Just beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a huge TV guy and I find them all ugly as a big black screen. This one is just perfect for me. The resolution and the matt / nonreflection screen make it chic, discreet and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works how you want it to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the art mode, just brings our living room together and makes it feel more comfortable and cozy. Installation was super smooth and its an ingenious mounting design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Television/Artwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these televisions. We don’t watch much television, but we love having versatile artwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service from Frame TV salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse, Orem UT store, was a marvelous salesperson. He answered all questions in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits in perfectly and adds a perfect vibe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV adds a vibe wherever you place it. Having a non reflecting screen for the first time also makes me wonder why there are not many more options out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Better than Imagined

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come with the magnetic frame covers. Makes a huge difference in effect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not as sharp as I thought it would be for the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MargaretW,

      Thank you for sharing your thoughts on the picture quality of Samsung’s Frame TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences.

      First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode
      Each mode is tailored to a different viewing style:
      • Standard – Balanced settings for everyday use
      • Dynamic – Brighter and sharper for brightly lit rooms
      • Movie – Softer tones ideal for low-light viewing
      • Eco – Reduces power consumption by adjusting brightness
      • Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings

      You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more.

      If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ section on our website to LiveChat with an agent.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung picture gram tv is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and awesome service from bestbuy. Love the curbside pickup option. It makes it so convenient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv has a great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The pitfalls are the cost for a subscription for art work and the add on frame is a bit flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy & extensive inventory!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service! Everyone is knowledgeable & helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiss frame TV has outstanding visuals!! Family was certain that they were looking at a picture frame!!! Lives up to its name and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very impressed with this tv. It has worked better than samsung tvs I've had in the past, and the matte finish is beautiful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the look, not the quality I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is thin and looks nice on wall. Not impressed with picture quality. Probably could have purchased a better picture/sound quality TV for less or same $. But it does look good on the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the Dr orxered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted for the new sunroom. Sleek and fits snugly up against the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop waiting, just buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my frame tv. Easy to install and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vaule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mid-Tier TV, fast processing speed and was on sale

    I would recommend this to a friend