Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$997.99
Save $2
The comparable value is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 490 reviews
  • Rated 5 out of 5 stars

    Samsun TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Samsun always makes high quality TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best view as a framed picture is daylight hours

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best view as a framed picture is during the daytime. When dark, it lights up somewhat and does not look as much like a framed picture, but more like a tv screen. Applying a wood (or other) frame around it helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful accent to the home that doubles as beautiful artwork and entertainment. Initially worried about muffling sound but can hear pretty clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame tv - as a wall picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We were searching for an artist to paint pictures of photos we had taken from our balcony. This frame TV allows us to show all of the pictures and not just one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv just has it issues with the loading apps at times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow, outdated interface, photos cost extra.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fine, but the operating system is so slow and interface design looks so outdated. You also have to pay a monthly subscription to access the photos to use as a screen saver (which is the whole reason we bought this TV). If you really want it for the matte screen/picture look, I'd recommend using a Apple TV 4K or similar as the main interface. Ultimately, we returned this TV and went with the Hisense Canvas and I'm much more satisfied with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mike,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Just beautiful!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a huge TV guy and I find them all ugly as a big black screen. This one is just perfect for me. The resolution and the matt / nonreflection screen make it chic, discreet and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Television/Artwork

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these televisions. We don’t watch much television, but we love having versatile artwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first time with a "Frame TV" and it is fantastic - great price, well packaged and very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works how you want it to

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the art mode, just brings our living room together and makes it feel more comfortable and cozy. Installation was super smooth and its an ingenious mounting design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Hard to mount but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Better than Imagined

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come with the magnetic frame covers. Makes a huge difference in effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely satisfied with this product, great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits in perfectly and adds a perfect vibe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV adds a vibe wherever you place it. Having a non reflecting screen for the first time also makes me wonder why there are not many more options out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service from Frame TV salesman

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse, Orem UT store, was a marvelous salesperson. He answered all questions in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung picture gram tv is great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and awesome service from bestbuy. Love the curbside pickup option. It makes it so convenient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiss frame TV has outstanding visuals!! Family was certain that they were looking at a picture frame!!! Lives up to its name and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv has a great picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The pitfalls are the cost for a subscription for art work and the add on frame is a bit flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very impressed with this tv. It has worked better than samsung tvs I've had in the past, and the matte finish is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy & extensive inventory!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service! Everyone is knowledgeable & helpful!

    I would recommend this to a friend