Customer Ratings & Reviews

Picture is good and the art selection is exceptionally good. In the art mode it adds to the ambiance of the room. The is one HUGE drawback, there is this UGLY BOX that sits on the floor below the TV. We were also not informed there was a requirement for conduit in the wall for the power to go from the UGLY BOX to the TV. That installation cost us $1,000. Had we known about the box we would have punched a second Lg TV.

Love it! Perfect for displaying art and deco highly recommend

The TV looks beautiful in our office. It is very professional looking.

The tv looked very good, but I thought it was kind of dim.

Very happy with the tv easiest tv to mount even if you are of by a little bit it self levels itself

The Frame performs exactly as advertised and provides the functionality i required perfectly.

Just two months over a 1-year warranty, and the screen is not working -my Best Buy Geek Squad subscription is not able to help, and Samsung authorized repair is providing a cost higher than that of the TV. If this gets resolved, I will have something favorable to say, but at the moment, I feel incredibly taken advantage of - with a gigantic, expensive, faulty TV on my wall. So frustrated with both Samsung and Best Buy right now.

If you value my opinion, please respond to this review. I purchased this tv and scheduled an installation 2 weeks out. At 6:15pm the night before installation I got an automated call that the appointment was cancelled and rescheduled for 2 weeks later. I drove an hour to the closest Best Buy in Hickory , NC and discussed this with the Geek Squad. The rep was very nice and emailed higher up’s to rectify the situation. He told me that a rep would call me within the hour to reschedule earlier. No call ever was received. Now I am waiting until May 3 (4 weeks after paying for the tv) to see if they show up. Not good customer service at all.

A weird mix of art and TV. They're very different things, not sure the point of combining them. There's weird light artifacts and you have to pay an extra subscription fee to even get the art.

Great experience in store in Eatontown NJ and also online .

Fit perfectly over our fireplace and looks like a painting instead of a TV.

Love this TV! Looks like art from the Met museum in NYC!

Great purchase, We can cast our kids art, it's amazing

I have been super happy at the product due to how slim & clear it is!!

love this in my great room, the artwork selection is fun!

Beautiful display. Requires a subscription for artwork.

Easy to order- delivery was on time! Very pleased !!

The hype for this TV disappeared after a few days. I do love that it has a matte finish, but having to pay for the Art View feature was a negative I overlooked—and it’s kind of the whole point of the TV. The interface is slow, and sometimes the remote just doesn’t work. I like that it has a gaming setting, but it’s so sluggish. It keeps auto-connecting to my Sonos even when I choose to use the TV speakers. Alexa only works half the time; the other half, it just says, “feature not available,” even though the feature was just working, like rewinding 30 seconds or pausing the show. I’d expect this from a $100 older TV, not an $800+ Samsung TV. As annoying as it’s going to be, I’m returning this ASAP and getting one for half the cost.

Just what we wanted. Great color and the art is fabulous.

A really nice TV, but if you are mounting over a fireplace I would not recommend as you cannot use the flush mount. The painting functionality is not great/cumbersome. Overall over priced.