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Customer Ratings & Reviews

$1,497.99

Customer reviews

Rating 4.6 out of 5 stars with 469 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 469 reviews
  • Rated 5 out of 5 stars

    Lovely tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It was easy to order and pick up. I had an electrician who has installed these before mount to the wall-

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV but the cost didn’t end

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Bought bc of the “Frame” but not included. Costs more $$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, love everything about it! Solar remote, amazing pictures, amazing view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great definition and color. Set is perfect size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame tv is regular tv with no frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a frame, this is simply a $400 TV with lower picture quality. Another misleading claim is that it is wireless; it is not. There is a power cord, and a large box comes with it, making it impossible to use as a picture on the wall. If you are considering buying it, I recommend getting a frame and hiring a framer or drywall professional to conceal everything in the wall somehow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Vadimbug,

      Thanks for sharing your thoughts - we'll pass this along to our internal teams.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. It works wonderfully and I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart frame tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is so nice and the quality is so good i recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture frame TV, easy to set up. It’s perfect to display your own art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Aesthetically and Picture Wise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and the lack of a thick power cable is a major plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV and Great Art!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of filling the big black hole in your living room. For me, in art mode, I turn the brightness all the way down for the best art effect. I also disabled the AI color features and set up the monitor myself for the best look. The artwork subscription service is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to install and a great value. This is my second Samsung FRAME and we have been happy with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on the eyes, clear pictures, high quality, frame tv is what it advertised it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring back the stand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting in an apartment is problematic: can’t attach to a wall, but no longer available on a stand. In CA a stand with an earthquake feature to make a simple attachment to a wall, to prevent tipping over, would be attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the wall! Very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for displaying art! Good for regular viewing - especially enjoy the matt screen. Nice in any light situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy this again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Clarity is terrific at 4K. Sound is OK from the Samsung Frame TV , but we knew that prior yo the purchase. We use the Samsung Music Frame for the sound and it works greet via bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and functional. Really makes living room more attractive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, easy to install, navigate , live displaying my own photos as art

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great picture quality, perfect size for area.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Frame 55" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow response with the remote and I can't turned the tv on or off, the volume is very inconsistent, great picture though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      IvanZ,

      We appreciate your feedback. Please note you can turn off The Frame by pressing and holding the power button on the remote.

      For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      Please try the following which may help resolve volume fluctuations:

      1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
      2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
      3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.

      I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung