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Customer Ratings & Reviews

$1,497.99

Customer reviews

Rating 4.6 out of 5 stars with 469 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 469 reviews
  • Rated 5 out of 5 stars

    Tricia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture than old tv. Wife got it for my birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing everything I wanted and needed . Picture sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the frame!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to wall mount, everything is included. It looks amazing in mu bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, easy curbside pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was seamless. The TV is great but required a professional install to get the “picture frame” look complete. We put it over the fireplace just to go “full yuppie”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and a good choice if anyone looking for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Birthday Present!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy. My wife is just in awe of it. No regrets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean design and clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, we purchased and immediately got the painting subscription. Thinking about getting another, very sharp tb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality smart TV that is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, it has nice colors, it just looks great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for photos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek TV with connection box separate. Great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Our Samsung Frame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really enjoys are Samsung Frame! We purchased it to use as a frame and not a TV. I purchased a Deco frame for it which are extremely overpriced but they are very high quality and look amazing. I wish the screen brightness could be turned down lower than its current lowest setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Samsun always makes high quality TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gota buy it.... @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV.. super easy to put up and the art mode is super cool. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV the art app and adding a frame make it...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV as I will be getting a second one for my workout room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were hoping for! Pick up was quick and seamless! Installation was easy and didn’t take more than 1 hour. The frame that I ordered for it was a perfect fit. Family loved watching the pictures on the slideshow over the Christmas holiday. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Picture TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of a picture hanging on my wall! The installers said I can link my Google Photos to the Art section. I have not had luck doing this. I reached out to support in the chat and they gave me a link but I need someone to walk me through it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow, outdated interface, photos cost extra.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fine, but the operating system is so slow and interface design looks so outdated. You also have to pay a monthly subscription to access the photos to use as a screen saver (which is the whole reason we bought this TV). If you really want it for the matte screen/picture look, I'd recommend using a Apple TV 4K or similar as the main interface. Ultimately, we returned this TV and went with the Hisense Canvas and I'm much more satisfied with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mike,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Frame your life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new Frame! We upgraded a very old system and it was totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tv worth investing in, looks like a frame painting when it’s t on. Must have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great! I enjoy the sleek design. It serves its purpose well!

    I would recommend this to a friend