Customer Ratings & Reviews
- Model:
- QN55LS03DAFXZA
- SKU:
- 10187552
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Needs better sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not great. Requires a sound system. The art requires a paid subscription
No, I would not recommend this to a friendBrand response from Samsung
Posted .JudyY,
Thanks for sharing your thoughts on The Frame TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung picture gram tv is great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv and awesome service from bestbuy. Love the curbside pickup option. It makes it so convenient!!!
I would recommend this to a friendFrame TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thiss frame TV has outstanding visuals!! Family was certain that they were looking at a picture frame!!! Lives up to its name and quality!
I would recommend this to a friendTv has a great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The pitfalls are the cost for a subscription for art work and the add on frame is a bit flimsy.
I would recommend this to a friendLove Best Buy & extensive inventory!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service! Everyone is knowledgeable & helpful!
I would recommend this to a friendFrame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been very impressed with this tv. It has worked better than samsung tvs I've had in the past, and the matte finish is beautiful!
I would recommend this to a friendI like the look, not the quality I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is thin and looks nice on wall. Not impressed with picture quality. Probably could have purchased a better picture/sound quality TV for less or same $. But it does look good on the wall.
No, I would not recommend this to a friendTelevision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but not as sharp as I thought it would be for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MargaretW,
Thank you for sharing your thoughts on the picture quality of Samsung’s Frame TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences.
First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode
Each mode is tailored to a different viewing style:
• Standard – Balanced settings for everyday use
• Dynamic – Brighter and sharper for brightly lit rooms
• Movie – Softer tones ideal for low-light viewing
• Eco – Reduces power consumption by adjusting brightness
• Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings
You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more.
If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ section on our website to LiveChat with an agent.
~ Samsung Specialist
Just what the Dr orxered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted for the new sunroom. Sleek and fits snugly up against the wall.
I would recommend this to a friendStop waiting, just buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my frame tv. Easy to install and set up!
I would recommend this to a friendGood Vaule
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mid-Tier TV, fast processing speed and was on sale
I would recommend this to a friendPoor communication on specific needs to safely ins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good and the art selection is exceptionally good. In the art mode it adds to the ambiance of the room. The is one HUGE drawback, there is this UGLY BOX that sits on the floor below the TV. We were also not informed there was a requirement for conduit in the wall for the power to go from the UGLY BOX to the TV. That installation cost us $1,000. Had we known about the box we would have punched a second Lg TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RockyH,
I'm sorry to hear of this misunderstanding. The Frame TV comes utilizes a One Connect Box, allowing you to connect your components to one separate box, not to the back of the TV. Your TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you.
While The Frame TV’s included One Invisible Connection Cable is not rated for in-wall installation, an in-wall cable is available to purchase (Model: VG-SOCR86U/ZA), which can be ran through your wall.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect for displaying art and deco highly recommend
I would recommend this to a friendLooks great in a doctor's office.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks beautiful in our office. It is very professional looking.
I would recommend this to a friendAmazing tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the tv easiest tv to mount even if you are of by a little bit it self levels itself
I would recommend this to a friendCorner solution with the Frame.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frame performs exactly as advertised and provides the functionality i required perfectly.
I would recommend this to a friendI want a frame tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looked very good, but I thought it was kind of dim.
I would recommend this to a friendPoor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you value my opinion, please respond to this review. I purchased this tv and scheduled an installation 2 weeks out. At 6:15pm the night before installation I got an automated call that the appointment was cancelled and rescheduled for 2 weeks later. I drove an hour to the closest Best Buy in Hickory , NC and discussed this with the Geek Squad. The rep was very nice and emailed higher up’s to rectify the situation. He told me that a rep would call me within the hour to reschedule earlier. No call ever was received. Now I am waiting until May 3 (4 weeks after paying for the tv) to see if they show up. Not good customer service at all.
I would recommend this to a friendBrand response from Samsung
Posted .MikeH,
Please know you are leaving a review and 1-star rating for The Frame TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung Frame 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience in store in Eatontown NJ and also online .
I would recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly over our fireplace and looks like a painting instead of a TV.
I would recommend this to a friend