Customer Ratings & Reviews
- Model:
- QN55LS03DAFXZA
- SKU:
- 10187552
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Love this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Frame TV is exactly what I wanted: sleek, slim, responsive, great colors and I love the art mode and it's in standby
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv! The pictures look realistic. Vibrant colors
I would recommend this to a friendSamsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, clear picture and great sounds.
I would recommend this to a friendNot worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look, the Tv is nice but I had to return it after I found out you need a subscription to freely use the fame paintings. Thats one star off. Then on top of that it is a Samsung frame that doesn’t come with a frame. Another star off. Then it’s a frame tv that is supposed to sit on your wall like a picture but comes with a big ugly black box that you got to hid yourself. Another star off. I returned it and got the Hisense version and it solved all these problems at a cheaper price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidRorschach,
We're sorry to hear that your experience with The Frame TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
connect box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK , not great also the samsung connect box is not a feature I would like given a choice
I would recommend this to a friendBrand response from Samsung
Posted .Scratch,
Thanks for sharing your thoughts on The Frame TV - we'll be sure to pass this along to our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and when it is in art mode you wouldn't know it isn't a picture.
I would recommend this to a friendJunk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new Frame Tv expecting it to be a quality product. Nope. Took it out of the box, hung it per manufacturer instructions, turn it on all excited to watch and listen to my new tv. First thing I notice after plugging it in is the left speaker is outputting static noise when the tv isn’t turned on. Thought that was odd to start off. Go through the set up and update everything. Log in to Netflix. Tv plays Netflix start up sound. Ok cool we’re ready to chill. Nope. Select a movie to start. No sound. Go through and check the settings, everything appears in order. Unplug and let tv discharge. Plug back in. Same thing. Static sound from left speaker and about 10 seconds of sound output. Call Samsung support at 10:30 on a Saturday night. Get a nice lady that walks me through the same things I already just tried. No change. So now I have to wait for Samsung repair to come out to look at my brand to pile of junk hanging on my wall. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielW,
It’s unfortunate to hear of the issues you’re experiencing with your Frame TV, and we greatly appreciate your patience while waiting for your service appointment. Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung moved features behind a paywall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased The Frame tv a few months ago and it came with some free art. They have paid art behind a subscription, but the festures like shuffle, or uploading your own art, were free. Well not anymore. Now you have to pay $50 to do that. It wasnt a free trial, they removed the features from being accessible without notice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaxHasADHD,
Thank you for sharing your thoughts on the Art Store. In addition to 2,500 artworks available in the Art Store, the 2024 Frame TV also adds Art Streams to provide you with 20 free, hand-selected artworks that will rotate on a monthly basis. You’ll also get a free two month trial for the Art Store.
Please keep in mind that Art Mode features such as Slideshow and personal art/photo uploads are still supported without an Art Store subscription.
If you'd like assistance in setting up and using Art Mode features, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.#1) The Geek Squad said the cord was the wrong kind to go inside the wall. Why sell a TV that is supposed to look like a picture and have a cord that must hang down? It looks like a flat screen TV, not a picture on the wall - which was the whole point of buying this TV. #2) Samsung smart TVs apparently support very few apps. I think I am going to have to get a Roku for it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DownwithApple,
We appreciate your thoughts on the app selection, and we're sorry to hear of the misunderstanding regarding the One Invisible Connection Cable. The Frame TV’s included One Invisible Connection Cable is not rated for in-wall installation. An in-wall cable is available (Model: VG-SOCR86U/ZA), which can be ran through your wall.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist