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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1421 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,421 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers excellent picture quality. I will admit I haven't figured it all out yet - voice remote and connected with Alexa who will turn the TV off but refuses to turn it on for example - but I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, great price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung TV. Their software is top notch. Intuitive, useful interface. Runs smooth. Boots up quick. The picture is really good also. Sound is not too bad for a flat screen. I'm a believer, samsung (TVs anyway) fo life!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture on this TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went looking for a new TV and found a great one. I checked out the Samsung and the sales person had me 2 compare 2 of them. One had a better picture, as far as clarity is concerned. Even though it was more money it was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than my eyes in real life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture quality makes it seem like it is just a window. And it's not even the newest TV out. When you can see the depth it makes the movie so much better. I have no regret about buying this TV and never will

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was pretty easy, the 4K picture is absolutely beautiful. Picture quality is excellent and the sound quality is also quite good. I have it wall mounted and it fits the space perfectly. Overall I am very satisfied with this TV and would definitely recommend it. Samsung models best for picture quality and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Must see to believe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable price for the quality. Color and sharpness is exceptional. Don't know about life of the TV but anything over 5 years would be a bargain for the Black Friday price. OLED is said to be susceptible to burn in but not QLED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Displays super nice pictures and videos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" Class Q60 displays super nice pictures and videos. At angle, it also displays similar with looking straight. I bought it open box and was happy with it. The only thing missing was the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    A good basic TV, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture…bright with good color and contrast. Decent response to motion when viewed at a distance. All the requisite inputs and outputs. Great for watching TV off the cable box, but the remaining features leave me unimpressed. The remote control has an incredibly cheap feel and I seriously question whether it will last the life of the TV. It’s described as “universal”, but will not control my disc player or even the volume on my home theatre receiver. Out of the box, initial setup was easy. Keeping the setup has been a challenge. It does not remember setup options for some peripherals and the setup has to be repeated every time they’re powered on. Icons for those peripherals and any installed apps can be added to the home screen for easy access, but some seem to drop off periodically and have to be re-added over and over again. All-in-all, it’s a good basic TV and has everything I'd expect from a lower priced model, but I expected more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      g802,

      I am sorry to hear that you are experiencing issues that made your experience less than perfect.
      Please let us help you with a solution so that these concerns do not detract from your overall viewing enjoyment of the Samsung Q60R TV:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the vivid picture quality of this Samsung TV. Great price, also. we went up in size to a 55’ this time around and glad we did.. Bought a Samsung Soundbar to go with it.. Sounds like we are in a movie theater!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to operate. Good value. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Look the picture and color and has great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was just installed yesterday and we love everything about it. Size perfect, bright colors makes for a terrific picture view, and sound quality excellent. Hope my neighbors don’t get upset when it’s I blast the volume,

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv has everything I need. Up grade from my old smart tv, this one has so many features that I didn’t know I was missing. Just breaking it in, will take me a month or two to figure out all it does. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with a beautiful picture but every time I turn it on, there is a large, very annoying, menu that pops up on the bottom 1/3 of the screen. There is no button on the remote to remove it so you just have to wait for it to disappear, which sometimes takes a while. It bothers me enough to go from 5 stars to 4 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally brought this for my daughter's bedroom but when I put it up my wife wanted to exchange it with our that is in our room. The picture quality is amazing and it is super easy to use the remote as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not intended to buy a television the day I made this purchase. But when I saw the clarity of the picture and realized the price, I made q quick decision to make this purchase. I love it and so does my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K has great picture quality. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for anyone...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start...well first thing is you basically plug it in and it pretty much does everything for you...I think I maybe had to input the wifi and 97225 and the rest just happens...the picture is phenomenal say the least...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 55" Class Q60 Series QLED 4K UHD Smart Tizen TV has been an excellent performer. The picture and sound are excellent making watching programs this an enjoyable viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is absolutely amazing! I really like how it recognizes when your gaming and turns on gaming mode but then when you go to watch a movie it will switch out of game mode. I have no complaints about this product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picturw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and technology. It’s nice to not have to have so many different peripherals to access Netflix or Hulu. It’s all on the tv with 1 remote! It makes my living room less cluttered and more organized!

    I would recommend this to a friend