Customer Ratings & Reviews
- Model:
- QN55Q60RAFXZA
- |
- SKU:
- 6331758
Customer reviews
Rating 4.7 out of 5 stars with 1421 reviews
(1,421 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture...................................................................................................................................................................................
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good for the price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While certainly not one of the best TVs available, for the price this performs quite well. The overall build quality is good, and the picture quality is quite good. The sound is decent with the built-in speakers, which is not always the case.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Oversaturated colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice TV with a great sharpness and general picture quality, but I just wasn’t happy with the overblown colors. No matter what settings I tried, the colors always looked cartoon-ish. Probably great for a gamer, but not for normal tv or movie watching. Skin tones were unnatural and overly red even after adjustment. Color temperature just changed the still cartoon-ish hue slightly. If you adjusted the reds down to a normal saturation and tone, the other colors looked bland and undersaturated. Blacks are great, but crush the shadow details. So you sometimes can’t see dimly lit things. I tried everything I could, but never got to a point where I was happy enough to justify keeping it, considering the cost. So I returned it. Shame because I was so excited about finally having enough for a QLED TV and really wanted to like it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnR:
Thank you for trying the Samsung Q60R QLED TV. I am very sorry that color was not up to your expectation and you have returned the TV.
There are several preset picture modes and many custom settings that can optimize image quality to your viewing scenario.
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments, like in retail stores
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
The User Manual also has instructions for Advanced Picture Settings.
If you should ever decide to give Samsung QLED TVs another try and need help, please know you can reach us at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
We hope to regain you as a customer in the future.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my HD TV, clarity, color. Would go with a 65" if it would fit. Having a Netflix button on remote is nice. It upscales DVDs and Blu-ray well, I really don't notice a difference.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
New Samsung tv for our Christmas present.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv!!! Color is excellent! We had our last Samsung tv for many years so I hope this one will last as long. Our son set the tv up and it seemed like he did not have trouble doing it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I bought this as a Christmas gift for each other. Beautiful picture but takes some getting used to as there are so many things to learn about this tv. Do not regret our decision.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the large screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only brand I ever purchase. Awesome picture with this 4K UHD TV You have to see the picture to appreciate it. Quality brand and super detailed on screen display of tv and videos.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture with lifelike colors all around. The default level of brightness is excellent. In short, for the price this is a "best buy".
I would recommend this to a friend Rated 5 out of 5 stars
No longer need external devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, the app support and interface on this tv is fantastic. We had an Apple TV 4K strapped to the back of the TV this unit replaced. Setup was easy and quick. Would purchase again anytime.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful, met all expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television was very easy to setup, is crystal clear, great sound on its own without a sound bar, and looks and feels like a premium product. Overall, very happy with decision to purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture. Easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because I needed a TV for my bedroom. The employee was very knowledgeable and even advised me that the the TV I purchased was a better value and better picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love me New QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a 55" LED that went out and always wanted a QLED and Best Buy had it on sale. GREAT TV, wonderful picture. The Samsung rep was there and helped me with Spec on the TV. Great Job Thanks KC
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Almosr perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set was 10 inches bigger than what I came in for, but the marginal increase in cost was worth it. The clarity of picture made the difference. Only quirk which prevented a 5 star rating. The set turns itself on sometimes. Always within 60 seconds of being turned off. Otherwise a great product.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Easy setup and UI. Included Remote will not sync up to work Sonos playbar. Called customer support and they did nothing have a fix despite what is posted on the internet.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 55 inches Samsung that was over seven years old. Big improvements on watching sports. The football hockey action baseball and golf all was greatly improved. Overall picture seems vivid.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a perfect picture. Watching sports and movies are at an all new level. It was easy to set up. The smart part is easy to maneuver. I highly recommend this Samsung television.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
last yera's model - but a excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was wanting the latest 2019 model - but for exactly 1/2 the price purchased last years model. No regrets at all. Outstanding clarity - wide viewing angle, fantastic colors, nice remote, easy set-up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our purchase of this television. Beautiful, clear colors, plenty of preloaded apps, though I do wish it had PSVue.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv. I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television. The size is great, the picture is great, and it's just what I needed. Samsung does a great job with their products, and the service I've received from Best Buy is A-One!
I would recommend this to a friend Rated 5 out of 5 stars
Great 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 55" Samsung TV with this TV. Old one was not a smart tv. We now have all Samsung Smart TV's 75" QLED 70" QLED 55" QLED 50" 40" Love their products and all from Best Buy.
I would recommend this to a friend






