Customer Ratings & Reviews
- Model:
- QN55Q60RAFXZA
- |
- SKU:
- 6331758
Customer reviews
Rating 4.7 out of 5 stars with 1421 reviews
(1,421 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Was a little reluctant in getting another Samsung as my previous one failed. This is a larger product with more features and I am pleased thus far.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed from a 5 year old toshiba tv. Picture on this is incredible. Sports fantastic. Love the apps (incl. Disney +). Overall, very satisfied. Probably buy another Q60 for another room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Really good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never disappoints great colors good sound, When I’m watching a basketball game It seems like you’re right they’re definitely going to buy another tv for another Room in the house
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this purchase. The color and quality of the picture are terrific. This tv is in a smaller room and handles all the window glare quite well. We like the 55” size in this room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference in the quality of the picture, it's like you can step in and be there. Light from the surrounding windows do not cause viewing difficulty as before with our old plasma TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and great performance. Love my TV! It has been such a great find! I already purchased a bigger version of this for the living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great. Great picture, love wall mount and speaker clarity. Installer was GREAT! Explained every step of installation and tips on TV operation. A very satisfied customer.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV and Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is high quality television for an excellent price. The picture is fantastic. I bought for my son and he loves it. He wTches a lot of sports and movies great clear crisp picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Great picture quality and a great price. I'm considering upgrading my bedroom tv to a smaller version of this. Extremely happy with samsung TVs. This is my 2nd one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent top tv at Best Prices ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe my luck when the Q60 came up at such a low price as my old Samsung died a death of a thousand blue stripes. This tv is awesome quality and at this price, an absolute steal
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the big picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to get smaller size tv, but fortunately for us it was out of stock. We got the larger size and we weren’t sure if we were going to like it, but we do. Our son loves it for gaming too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a good buy. Lightweight, easy to hang. Set up was frustrating but eventually got assistance from the helpline. Picture is excellent a real upgrade from our 8 y/o Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 oled tv's and I am very pleased with this tv. I would recommend this TV series to anyone looking for excellent picture quality and very good features at a reasonable price!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good starter 4K Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and picture when watching the occasional show that is broadcast in 4K. Lightweight and has a lot of connection options. Remote has been simplified and is easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Quality and Budget Friendly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS TV! So sad they’re out of stock now but my goodness. Samsung quality and reliability within budget. Get your hand on one. You won’t regret!
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
It's good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are not tech savvy, get someone to install this for you. It is not intuitive. The "Bixby" voice command system will "hear" what it thinks is you while you are watching something and interrupt, much like when "Siri" thinks it hears "Hey Siri". Very annoying and had to be turned off, which prompts yet another search through many menu options to find, because "turn off Bixby" didn't work. The remote control is very sleek and modern with only a few buttons, but again, not intuitive, you must learn how to use it.
I would recommend this to a friendBrand response from Samsung
Posted .Andymug:
Thank you for purchasing the Samsung Q60R TV and sharing your experience.
I am sorry to see that you are having some issues with Bixby and find operation and installation to be not user-friendly.
For better voice control, we recommend you to turn off the far field mic setting and use the mic button on the remote instead. To stop Bixby from activating itself, please go thru the following steps to make sure the far field mic is turned off:
1. Short press the mic button on the remote to get the Bixby Settings page.
2. Go to Explore Now > Settings > Voice Wake-Up > Select Off
For help with setup, installation, operation/usage, please know we are here to help. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
The User Manual can also be found here:  http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is wonderful. I am amazed with its bright colors and images. In fact, I did not know that Samsung has its own network for shows and movies, which was a nice surprise!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
OLED is a great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating instructions make setting up the TV so simple. There are so many special functions and features to make your television viewing an adventure and fun. Great Product.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung is Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a samsung fan so just getting the next best tv was a rights of passage for me! It definitely didn't disappoint. I would recommend this Q60 to every next level Samsung fan! lol!!
I would recommend this to a friend Rated 5 out of 5 stars
Great Tv.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. Paired it with the Samsung sound bar which was very easy to do, easy controls, excellent accessibility to all your apps, games look stunning, ambient mode is fun. I have encountered an issue where sometimes when I turn the tv off it will turn itself back on, kind of odd, it’s like the tv has a mind of its own and is asking me “hey you sure you’re done?” Haha. But once I turn it off again after it has done that it stays off. Hopefully will be fixed in an update soon.
I would recommend this to a friend






