Customer Ratings & Reviews
- Model:
- QN55Q60RAFXZA
- SKU:
- 6331758
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV for the price.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture. Smart TV came with preloaded apps. Remote is easy to use in navigating through the TV features.
I would recommend this to a friend - Pros mentioned:Picture quality
Do your research before buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the store I was mesmerized by the picture quality. I could clearly see the gills on the fish swimming by in the video that was playing on a loop in store. I honestly thought that I was somehow swindled when I saw the picture quality after having this TV mounted in my room. Turns out that the video playing in the store was a blue ray, and you will only get the same experience while watching blue videos or certain HD channels. I should have bought the TV that was $300 cheaper than this one because it's the same quality unless your watching a blue and how even watches blue ray anymore-_-
No, I would not recommend this to a friendBrand response from Samsung
Posted .fmck,
Our Q60 R Series is powered by Quantum Processor 4K, Quantum HDR 4X, and over a billion shades of color for sharp details, vibrant images, and fine-tuned black level.
I am sorry that you are disappointed in its picture performance.
Please know that in addition to the TV, the quality of the image on your screen also depends on the source and the connection. HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
We also recommend you to try advanced adjustment of picture setting. Simply follow the below link to find a detailed guide in our eManual (pages 95-98): http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
I hope these tips help you enjoy your Q60R TV better.
Our Customer Support team is always here to help. You can reach us via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung.
-Samsung Ambassador
- Pros mentioned:Picture quality
quality picture and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the TV is good quality and the picture and sound are so much better than my previous one very happy with my purchase
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV HAS A GREAT PICTURE AND SOUND QUALITY. REALLY ENJOY BEING ABLE TO USE THE VOICE COMMANDS BUTTON ON THE REMOTE CONTROL
I would recommend this to a friend - Pros mentioned:Picture quality
Very good TV Excellent color effect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not sure that will be able to handle on my own to deal with the new TV apparently was easy. Great TV nice colors ....
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What superb quality. The colors and 4k details are incredible. Definitely a great buy for anyone looking to upgrade their rooms.
I would recommend this to a friend - Pros mentioned:Ease of use
Beautiful Picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with this TV. It is very easy to use and I am able to use a wireless keyboard - which makes searching a breeze!
I would recommend this to a friend Love the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement to an older Samsung that quit working for us. The setup on these TVs gets easier and easier everytime.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great but the sound is not really good, the bixby app doesn’t work at all but still I’m happy with this tv.
I would recommend this to a friend - Pros mentioned:Price
Great TV , Poor installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a good price. Geek Squad install was a waste of money. They sent one installer without much experience. My TV was mounted on the wall, I had to give him a hand to take down old TV and hang new one. I had a cable box , blu-ray player, and vcr. The first thing he did was to pull off all the wires and put them in a pile on the floor. He did not know how to hook up the vcr to new TV. He said I was using to many wires. He used one coaxial cable. He left without checking to see if it worked. It did not work. The salesman said that he would show how everything worked. He did not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Allen,
Thank you for your review on this Samsung Q60R QLED Smart TV.
I am sorry you had issues with the installation experience of your TV. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, thank you for bringing the issue to our attention – we greatly value your feedback.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
- Samsung Ambassador
- Cons mentioned:Remote control
Love the vibrant colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this TV for about a month and really enjoy many aspects of viewing. The remote is easy to use but I wish it had a number pad for easier channel movement. The voice button does help a lot though.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tempted to purchase one of the cheaper 55" tv's... I'm glad I didn't the picture on the Qled is soooo much better.
I would recommend this to a friend - Pros mentioned:Picture quality
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture. Sound could be better but I'm using a sound bar so I'm happy. The difference between the picture from this and higher models is so minimal that it's almost unnoticeable. Blacks are great!
I would recommend this to a friend - Pros mentioned:Picture quality
I love Samsung products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products. Saw this same tv bigger size for almost the same price so I exchanged it for bigger size.
I would recommend this to a friend - Pros mentioned:Picture quality
Great color great detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person very helpful in making the purchase. Installers did a great job the tv is very clear with great colors.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent, Clear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We totally enjoy the sharp, clear picture, and no tailing of fast moving objects. There is also great color spectrum.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent picture and color!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still in awe of our clear and realistic the picture is on this TV! I HIGHLY recommend it to anyone look for a new TV.
I would recommend this to a friend Love this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to hang in our family room and leverage newer Smart TV capabilities, been great so far
I would recommend this to a friend- Pros mentioned:Picture quality
Fantastic picture with hi-def and clarity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and the Geek Squad did a good job of installing. Paired with a sonos soundbar makes for great viewing.
I would recommend this to a friend - Pros mentioned:Picture quality
my first tv in 23 years whatg a great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really caught by the advances made over the past decades. Picture clarity and sound quality that rivals movie theatres.
I would recommend this to a friend