Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1421 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,421 reviews
  • Rated 5 out of 5 stars

    supet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 2 days ago by Geek Squad. Resolution and clarity superb. Enjoying the streaming and effortless functions on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew was very knowledgeable with putting the Television set up together. He cleaned and even tyed all my cords together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a huge fan of any Samsung product. This TV just confirms my views!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PICTURE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the bedroom! It's easy to change the picture mode so if you want a dimmer setting, you can do that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it was a steal. Good value tv with all the bells and whistles that I wasn't really looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv, but not as smart as I thought. Voice control either not as advertised or salesman advice inadequate. Would recommend with more complete info

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Misled:

      Thank you for purchasing the Samsung Q60R.

      With Bixby, you can use your voice to control, not only your TV, but also connected devices through SmartThings.
      This feature is more than just voice control, it’s an intuitive experience that allows you to not only easily search for content, but also control all your IoT connected devices through SmartThings, making the TV a center point for your smart home.
      Simply press the microphone button on your OneRemote to activate Bixby.

      You can find Bixby quick start guide (page 14-17), and more details in the eManual:
      http://downloadcenter.samsung.com/content/UM/201903/20190326104351182/ENG_US_MUSATSCR-2.0.2.pdf

      You can also use Amazon Alexa to perform the following:
      A. Power TV on and off. TV must be connected to WiFi network.
      B. Control volume up/down and direct
      C. Change channels up/down & direct
      D. Changes input sources, such as by saying, “Alexa, set source to HDMI2 on Bedroom TV”
      E. You can also pause, resume, and skip in YouTube. Please know that YouTube has to be running as Alexa cannot start the app.

      If you need further assistance, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Rated 5 out of 5 stars

    Beautiful crystal clear picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the geek squad professional sales man, to the installer. All were very helpful, courteous, and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase,great customer service waiting for my $35 Best Buy cash for paying off television purchace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about this TV. I don't use it for any specialty purposes but for sports and Peppa Pig it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality picture for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family enjoys watching tv, Netflix, and you tube on this tv. Very user friendly. Exactly what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming and watching 4K movies/shows

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, very light, bright af but not to much. It goes hard in the paint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv not a scratch or a dent on it, and it has crazy performance, I highly recommend you get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and nature of what i was looking for, this tv provides a very high quality and a very good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in looking for a lesser TV. But glad I was talked into this one. Great value while on sale at Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody deserves a chance everybody should be what they want to be God Bless America USA God bless the army

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve bought I’ve had 0 issues definitely will buy another Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 4k tv! Doesnt stream very well for a smart tv but we just use our 4k player to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with great features. Especially inbuilt apple tv mirroring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sharp images

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made in long time. Great display. Plus viewing angle is fantastic. Could use better speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV fantastic picture.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QLED is just the perfect size for my living room. It the first time I had a tv on the wall, its perfect.

    I would recommend this to a friend