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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1421 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,421 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tv with Bluetooth so I can watch it without bothering my wife while she sleeps! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great and I like the 4 HDMI ports. Able to connect all my units without having to use a switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fabulous and it works great as expected. The Best Buy experience did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase. It is to be collaborated in two weeks. I am sure I will love it even more by then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no complaints. Setup was straightforward, display is very clear with very good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift and my son loves it. It has all of the apps he wanted already attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, love the resolution and the sounds. Integrate rook tv, apple tv, and amazon movies is so cool

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sound at as well and would have thought a delay in lip sync would be minimal. Unfortunately it is not. Tried both optical and HDMI and a newer cable bo. Also adjust on TV settings

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nickname,

      Thank you for sharing your feedback. I am glad that you are enjoying the overall experience.
      If the lip sync issue only happens with streaming content or certain cable content, it mostly is an issue with the content provider, not the TV. You will have to contact the provider for troubleshooting.
      If the issue occurs with various types of contents, please reach out to our TV Customer Support via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Satisfaction Guaranteed.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for the last 2 years. very much satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased an older model previously. Liked it so much purchased the newer model without even seeing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought it open box,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it open the box for 549 I can't complain great deal.Nothing missing easy set up couldn't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great! 4K HDR looks amazing! Paired with a Samsung Q70 soundbar and couldn’t be more happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k resolution

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a TV with great resolution and I was not let down with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV upgrade

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace defective TV. Decided to upgrade. Geek Squad helped with instlation. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer once I learn Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer,I had the same computer before with Windows 7. Have to get use to Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond belief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old tv was a 50” rear projection.... like going from another era in television to today’s technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" LED 4K UHD TV with HDR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class viewing with such clarity. Love it. Added a sound bar for even more watching experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Q60 TV. Continue to have trouble with the sound/lip syncing. I think the problem is with Spectrum cable. Bixby was annoying but have disabled that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for next gen gaming it supports 120hz gaming mode is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain about the televisions picture but the volume get use a little bit more help. Since the speakers are in the back the volume doesn't come out loud to the front

    I would recommend this to a friend