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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1421 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,421 reviews
  • Rated 5 out of 5 stars

    Nice but ads are annoying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright and ease to install apps. I wish the ads could be disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and fantastic tech support setting it up SALES REP WAS VERY KNOWLEDGEABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has met my expectations - It only looks as good at home as it does in the store when playing 4K UHD material.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoeConsumer,

      Thank you for your feedback.
      Please know that your new Q60R QLED TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.

      In addition, the quality of the image on your screen depends on the source and the connection.
      HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
      The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.

      Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 55" Class - LED - Q60 Series - 2160p - Smart - 4K UHD TV with HDR...nice product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is really great. Had some features that I didn't know it had like the remote will allow you control soundbar that's connected via Optical connection,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this tv. It allows for me to do anything I wanted and connect to any device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward. Wouldn't play it with younger kids because of all of the swearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed two tv's in our apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient & accurate installation. Terrific help with understanding how each tv worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for anyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my QLED tv for sports and movies and HD programs. The Geek Squad were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV the quality and how good the images are on display is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth tv, I love it. The price is average, and Qled quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 55" TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Quality color and sound. This is the best TV we have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very knowledgeable and presented the options for me to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was good service. I am very satisfied. am planning a couple more item soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for family room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks fantastic sitting above my fireplace in the living room. I love my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV it’s beautiful contrast of colors and dynamic performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the tv and the assistance given by the Best Buy sales associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Works as advertised! Really great tv. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t encounter any difficulties with QLED setup & display is not unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works just as expected. No problems.

    I would recommend this to a friend