Customer Ratings & Reviews
- Model:
- QN55Q60RAFXZA
- SKU:
- 6331758
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.
This summary was generated by AI based on customer reviews.
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated between this TV and the LG NanoCell. When I saw this TV in the store it was beautiful and I decided that it was the one I wanted. Got it home and I was not very impressed. Easy to set up and I liked the apps and Smart Things. But the picture never would adjust for me. It seemed very bright and washed out even after googling settings and messing with them. It also had this motion problem. It seemed to “stutter” a whole lot. I even googled setting for the motion settings but never had any luck getting it to look like what was in the store. I ended up returning it, and going with the LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jen0505:
I am sorry to see that you were not able to achieve the same vibrant image quality at home as you saw in store.
The Q60R offers several preset picture modes for easily optimizing your viewing experience:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments. This might have been the mode you experienced in store.
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
You may also wish to try configuring advanced picture settings. Instructions can be found on Page 96-99 of our Q60R e-manual: http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
Should you ever decide to give Samsung TVs another try and need assistance or have questions, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We hope to regain you as a customer in the future.
Great service and tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the technology and the services of the sale representative
I would recommend this to a friendAwesome tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this Qled. Makes a big difference in gaming and movies
I would recommend this to a friendGreat picture but poor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is great, but the speakers are lacking. Hard to hear dialog in anything. Had to get a sound bar just to properly enjoy movies.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it...good product, I would refer it to anyone looking for a TV.
I would recommend this to a friendgreat tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful tv. Great display. Sound quality can be improved
I would recommend this to a friendUpdatea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updates appear to be arriving slow. Other than that great screen.
I would recommend this to a friendbeautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice TV for the money!!!! I may buy another for the deck!
I would recommend this to a friendGood T V
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I was looking for to buy, and right in time for the holidays
I would recommend this to a friendGreat tv at a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level Qled tv! It really shines on 4 k signals
I would recommend this to a friendexcellent Smart Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent Smart Tv, the color display is beautiful
I would recommend this to a friendgreat tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my first smart TV, love every bit of it. if I had one gripe it's the amount of contrast and i can't find a true black.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price. Excellent service from bestbuy
I would recommend this to a friendEverything about this TV is A+
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with the purchase! No compaints!
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up. Awesome image. Settings could use more refinement.
I would recommend this to a friendGREAT
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV AND STREAMING....SORRY SONY ..U NEED TO STEP IT UP
I would recommend this to a friendExcellent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is an extremely good deal . The quality is fantastic
I would recommend this to a friendExcellent tv for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It,s a super duper tv for me and my family thanks for the help
I would recommend this to a friendGreat TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months later and still very happy with this purchase
I would recommend this to a friendPictures is very crisp!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad over the top nice & knowledgeable! Great experience!
I would recommend this to a friend