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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1421 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 55" Class Q60 Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others find the setup process to be a breeze. The TV's smart features also receive praise, with users enjoying the wide range of apps and streaming services available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,421 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Vibrant Colors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, great picture and vibrant colors. Easy to use and operate with many options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    GREAT PICT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PICT IS GREAT HOWEVER THE REMOTE CONTROL IS HORRIBLE TO USE. NO INSTRUCTIONS IN PACKAGE. HAVE TO USE OLD CONTROLER IN CONJUNCTION WITH THE NEW ONE. SAMSUNG NEEDS TO ADDRESS THIS ISSUE.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and the color is fantastic. The size(55”) is perfect for my room. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our room has lots of natural light and this TV is perfect! The picture is crystal clear and the colors are vibrant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55in LED Q60 Series, 2160p, 4K smart TV is a great value! EZ to set up, and program. Works well with my service provider or if you want to stream, works great as well. Several available apps for download. Can be wall mounted or table top. I would recommend two people be available to install it. Exercise caution when placing it on a table top or mounting as to not pinch the screen during lifting. Refer to the excellent info and video that Best Buy sends you.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    No one know about the products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not have returned this t.v. if the Samsung help center would know anything about a voice control. We returned the t.v. because we could not get bixby to respond like the other samsung we had. Found out with the new one that you had to say "Channel 45". Not just 45... We found out by accident with the new 65". This t.v. also has issues but we can at least turn channels like we wanted.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mimm,

      Thank you for purchasing the Samsung Q60R QLED Smart TV. I am sorry to hear that you are still experiencing issues with the new unit.

      Please let us help you with a solution so that these concerns do not detract from your overall viewing enjoyment.

      You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport
      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. Picture is very clear. The smart tv menu is sweet and very modern. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sharp and clear. Very beautiful picture. Colors are good. Have really enjoyed it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, it looks awesome, very bright, the apps are easy and fast to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, high quality picture, lots of features, easy set up, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Qled

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Qled has such and amazing picture! Easy set up. Love watching football on this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good Quality TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Q60 series 55" TV to replace a smaller bedroom Sony 40" LED TV. The picture quality of this TV is excellent and the smart TV features are very easy to use. This will be my 4th Samsung TV as I find that Samsung provides as better quality TV than other manufactures. Additionally, Samsung offers free software and firmware upgrades after the warranty period has expired. This TV also has a 5 year warranty so it's worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Took a while to get used to the remote. Still have not figured out how to rewind on Youtube with the remote. Watch videos on the setup to customize it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great- the picture quality is good and it’s easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture and very easy to setup.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and was very easy to setup, Sound is surprisingly decent even without a sound bar. Only issue was had to turn off Bixby because it would arbitrarily come on without prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV (So far)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to replace an 18 month old SamsungQ7 that went out (every repairman said the display was damaged). Although it was 6 mo out of warranty, I figured Samsung would stand behind their (expensive) product. They didn't so I wasn't going to spend the same money on a tv that could have a potential 18 mo life span. This one was on sale and to be honest, its picture quality is better than the higher priced model. We'll see if it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent tv for great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the samsung qled 60 a couple of weeks now. Beautiful performance. Great price. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We love this TV and it has great pictures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality of this TV, Colors and ease of use is great. We would recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Colors are amazing. Easy to use. It was a great purchase. Glad I bought this television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality and great sound. Ideal for a small family room. Easy to set up. Highly recommend.

    I would recommend this to a friend