Customer Ratings & Reviews
- Model:
- QN55Q60BAFXZA
- SKU:
- 6502243
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 55” Class Q60B QLED 4K Smart Tizen TV for its exceptional picture quality, vibrant colors, and great sound quality. They appreciate the easy setup process and sleek design. However, some customers have expressed concerns about the small size of the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture (finally!) Oddly, the first one we picked up had a cracked screen. Return and exchange was handled quickly and seamlessly, impressive service! Excellent TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung never disappoints!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price for a awesome T.V Samsung never disappoints. I don't know why people say you need a sound bar, the sound is great for me.
I would recommend this to a friend - Pros mentioned:Picture quality
A smart purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my new TV. It is so easy to move around to different programs and movies. I enjoy Prime movies and Christmas programs, the picture is so bright and clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is so good and the depth is so deep if you see a shot from a cliff overlooking a valley you feel as though you're actually sitting on the edge of that cliff.
I would recommend this to a friend - Pros mentioned:Picture quality
Mr. Richard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person made a very good recommendation for this TV, and we have enjoyed it very much. Everything about it is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality on a Budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMO, the Samsugn smart interface is one of the best. Matched with a great picture and reasonable audio, and this TV comes up a winner. Iwould have liked one or two more HDMI ports.
I would recommend this to a friend Dark Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well except sometimes picture gets very dark even when manually brightened.
I would recommend this to a friendBrand response from Samsung
Posted .CatherineM,
I’m sorry to hear you’re not fully satisfied with the Q60B TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Great picture, poor sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin and light TV. Easy to install on full motion wall mount. Great picture in a bright room with lots of windows. Still some glare but better than previous TV. Crisp picture for football Sound quality is disappointing - sounds muffled and dialog is not clear or crisp. Had to add a sound bar.
I would recommend this to a friendBrand response from Samsung
Posted .Robert,
Thank you for purchasing the Q60B TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Color
Love our new tv and soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the color, clarity and still learning about our new tv. Husband loves the really old westerns—look very good! We purchased a sound bar to go with tv.
I would recommend this to a friend No more Samsung TV for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV but despise the operating system and bloatware. Some of the apps are permanent. Also a Samsung account is required to load apps. Samsung then disables the Software Update function after terms of service are agreed to. If you disagree then TV can obnly be used for Over The Air (antenna) viewing. My TV was slowing down and locking up so I wanted to stop auto update but the function was disabled. If you buy a Samsung then prepare to create a Samsung Account and turn over control of your TV to Samsung. I would have returned the TV to Best Buy if I had discovered all this before the return date. TV start acting up a day after the return date. Samsung has become worse than Apple when it comes to control over your purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lawks,
It's unfortunate to hear you're not having the same great experience that the majority of our customers report having. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Screen broken out of box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My screen was broken out of the box. Has anyone had an issue with broken screen?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Montie,
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant go wrong with a Samsung televisions worth the investment
I would recommend this to a friend- Pros mentioned:Picture quality
Great Picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 55" QLED has been great so far! Picture is perfect and the we are hoping this one lasts much longer than the 3 year old Samsung we had to replace! :)
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new 55” TV for the bright larger screen. The volume has to be on a high setting to hear the voices well. Would recommend the TV brand.
I would recommend this to a friend - Pros mentioned:Picture quality
Buy Samsung - you won't regret it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is really great! Upgrades to apps and interface is really good. I have bought Samsung TVs for many years now because the quality is so good.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv from Best Buy and the quality is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Clear picture and sound. This was a great product and purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome! I highly recommend Samsung products for high quality, and an added plus with Samsung Smart TVs is several free channels
I would recommend this to a friend Tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv………………….that’s all……………………………………………………………….
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 65 inch tv is a very good value. I would recommend it
I would recommend this to a friend