Customer Ratings & Reviews
- Model:
- QN55Q60BAFXZA
- SKU:
- 6502243
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 55” Class Q60B QLED 4K Smart Tizen TV for its exceptional picture quality, vibrant colors, and great sound quality. They appreciate the easy setup process and sleek design. However, some customers have expressed concerns about the small size of the remote control.
This summary was generated by AI based on customer reviews.
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there are problems with this TV and I can't get help from Best Buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .GlendaG,
I'm sorry to hear of this. So we can understand the problems you’re experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Poor Picture Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many televisions and and never returned one until now. I did not like this TV at all. I bought 8000 series instead and it is cheaper and picture is much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DMSTOICO,
We appreciate you sharing your experience with Samsung’s Q60B TV and detailing the reasons you have decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung Crystal UHD TV, please know we are always here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Dissaointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was broken had to have installers return the TV to the store and make a new install date.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Disapointment,
We appreciate you sharing the details of your broken TV and for your patience while waiting for your new install date. Don't hesitate to contact Samsung Customer Support if you need further assistance after your service is complete.
Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Ease of use, Remote control
setup easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup, also control is very functional and no batteries needed. it is has a solar panel to charge the batteries
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Quality product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is very good and I do not have any complaints about the television. The apps are very easy to use.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Samsung QLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very easy to setup, took no more than 20 minutes. We have Google Chromecast and YouTube TV. Getting the picture quality and color takes some effort to get just right. Overall, very satisfied.
I would recommend this to a friend - Pros mentioned:Picture quality
Good in many ways, not good in one big area.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better picture than my 5 year-old Samsung Curved LED. Definitely brighter and much better in our bright living room. Sound isn't great, and unfortunately it is not good with fast-moving sports. Watched football and basketball games and during live action, players get very blurry.
I would recommend this to a friend - Pros mentioned:Picture quality
Two thumbs up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second one of these that I have bought. It is a great set for the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Love Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the TV ,the picture is amazing. Im really happy i went to Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV with many options and with a really good pictures
I would recommend this to a friend - Pros mentioned:Picture quality
new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture. We are enjoying very much. Helpful installer
I would recommend this to a friend - Pros mentioned:Remote control
Little proudly but worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could be a little faster switching between apps. Other than that everything else is great even the solar remote!
I would recommend this to a friend - Pros mentioned:Picture quality
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, would only pickup during a sale though. Great picture for entry level qled/oled
I would recommend this to a friend - Pros mentioned:Picture quality
Best picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture is fantastic! The picture is so vivid and sharp!
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture. Can get lots of programs and movies.
I would recommend this to a friend Sound problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound needs to be on 80 for normal sound. Sound is the problem with this TV.
No, I would not recommend this to a friend