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Customer Ratings & Reviews

$649.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 428 reviews
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my dad, he really love it and thankful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE Remote, it's horrible, Picture is ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote SUCKS! It's tiny, very slippery, very touchy and poorly laid out. Designed by small handed small minded designers for small handed people with remarkable finger dexterity. No rubberized buttons or surfaces, I dont' like to rant, but it's that bad! I'm average with slightly large hands with some arthritis issue, but even without my personal issue, it's WAY too TINY and sensitive! Luckily I saved my OLD SAMSUNG remote that I will use with nice rubberized buttons and layout. Pretty sad to dis a decent tv over it's remote. It could be brighter too, At $396 I guess I'm happy with it and can recommend but any more than that I'd be returning it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      VincentP,

      Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass this along to our design teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Samsung 55"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe pucture looks great until there is a night scene. I get pixelated blacks. Very distracring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rxtremly great customer support Rocked the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was awesome and work very well. Going to enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad wait time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Very disappointed that wait time for set up and instalment was over a week wait time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy at Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, friendly service in store, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Stay In Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the year 2024 but it’s first tv for our home. We just escape from screen devices but it was worth having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" OLED gets 5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV value . Great price plus free next day delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing equipment, was a nice investment i recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Installation and follow up. Thamks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Q!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs have never disappointed me! I have a 65 inch, a 55 inch, & my new QLED!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice set for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, just need to get a little more tech savvy to run the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price. The picture color is faded when sitting to side of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television and customer service was amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all went perfectly from buying the tv and the installing of it in a timely manner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having too many problems with either the remote or TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BonnieM,

      We appreciate your review. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    customer service and quality of product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very patient. Explained features very well. Delivery was on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy viewers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great when we asked questions, etc. Pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Performance! Extremely Pleased with this Purchase

    I would recommend this to a friend