Customer Ratings & Reviews
- Model:
- QN55Q60TAFXZA
- |
- SKU:
- 6401755
Customer reviews
Rating 4.6 out of 5 stars with 1318 reviews
(1,318 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
very nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i been wanting a new tv since christmas my old one was sony it was 6 years old so after lot of research.i decide on this one .... this tv is awesome took me a little while with the remote....the picture is crystal clear ...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason why I gave this TV a 4/5 is because the TV regularly drops the connection with the Wifi. I have to turn the TV off and back on for it to reconnect. Picture quality is great and the overall functionality of the unit is superior to many other brands I've had in the past.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The 55" was exactly what we needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the purchase, we have been enjoying our new Samsung - 55" Q60T Series 4K UHD. The picture is excellent and we are excited for continuous viewing of movies and regular television shows in the beautiful living color.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, good picture works well. It is a quality 4K tv that provides a clear picture and while not perfect, it substantially reduced the glare from the windows and we now have the ability to see the TV during the day.
I would recommend this to a friend Rated 5 out of 5 stars
We love our new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a 55" Samsung Q60 QLED TV from Best Buy in Golden/Lakewood CO. The delivery was on time and set up was quick and thorough. Kudos to Lee. The TV works just as advertised in the store (Derek).
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Excellent Picture...Voice Commands Are Annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The QLED picture is excellent once you get all the settings tuned to the room. The voice activation commands though, need work. They sometimes question your choices when you wish to raise the volume and the manual up/down volume repeats the volume number when raising/lowering the volume.
I would recommend this to a friendBrand response from Samsung
Posted .AmbergrisCaye,
Thank you for sharing your feedback!
Please try the below tip for better voice control:
Press the Microphone button once, and then select Explore Now to go to the Explore Bixby screen. Select Settings and then select an option to change. Voice Wake-Up can have the sensitivity changed from High, Medium, or Low, or it can be turned off.
Our TV support team is always here to assist you with setting adjustment.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Color
Rated 5 out of 5 stars
Samsung qled definite upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So previous Samsung uhd was not fixable so used the warranty at Best Buy to upgrade to this one. And I am extremely happy definitely a great tv great color and I have not notice much pixeling or ghosting.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Replacement TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV to replace replace a 50" Samsung TV that started to need 5 to 6 attempts to turn the TV on. The picture was much more vivid and sharp compared to my old TV. I am very satisfied with this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture quality and sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. It has great sound and the picture quality is excellent. It’s 55 inches and fits perfectly on the bedroom wall. I will probably replace another TV with this same model when it’s time to change.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Installed on my new stone fireplace in the family room kitchen area and set up with Sonos sound system. Everyone loves it in the family and friends really liked it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well. Great picture and audio. Comes with Apple Air Play and google assistant built in. Only issue I have had is in setting up the google assistant through wifi (which might be an isp/wifi issue).
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Best TV Yet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! The clarity of the picture is fantastic. The colors are really vivid and sharp. It's a pleasure to know I truly have a smart TV and can enjoy so many more options beyond my cable subscription.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous tv died and several family members suggested I should try a Samsung brand. I am very much enjoying my Samsung 55 inch Class Q60T series QLED 4K UHD SmartTV. The picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
The picture quality should be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality TV for the price. The picture (crisp & brightness) of the TV is the only disappointment. This TV is not as bright or as crisp as a Samsung TV (same size) I purchased 7 years ago which was not 4K UHD. It was only a 1080, but the picture was much much better.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
REMOTE Difficulties!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is great! Love this television. However, Why is it so challenging to open the REMOTE! This is utterly ridiculous.... opening the remote should be of least concern, but it ended up being difficult! Any recommendations before needing to change batteries?
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good deal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV on a Black Friday deal. Offers a great picture and easy to use smart features. The only downside for me is the tv doesn’t have hdmi 2.1 ports. For the price I paid I would expect to have that on this tv. It’s a Samsung thing. Nothing I can do about that
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for gaming and watching movies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This T.V. is easy to assemble, however it is fairly heavy. I would recommend that it be carried by two people when being transported. It has maintained great quality when playing games and watching movies!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV and Poor Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a great picture and is just the right size for our room. Unfortunately, it tool over two hours and several calls to Samsung to properly setup the TV. The instuctions were not complete and we had to upload some software from Samsung to get it to operate properly.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
VERY pleasant experience from sales person o.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales clerk was very good and answered my questions very clearly. I had owned an older version of the TV and wanted a run down on the newer model. I am now enjoying the new model with great satisfaction.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loving our new TV...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv! Bought this to replace a 48 inch LG television that finally died. Great picture, love that all my favorite apps are readily available, and pairs well with our soundbar.
I would recommend this to a friend





















