Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,318 reviews
  • Rated 4 out of 5 stars

    That’s ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design Not very friendly wireless setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Richie

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected,havent found anything bad about it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John/Johnny from The Magnolia section in your store was most professional. Received excellent service and advise from him. If it wasn’t for John/Jon who sold me that 55” and then the 65” inch TV - would have gone to SAM. He is an asset to your store .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice size tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and size. Sound is ok without sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a month for parts for my 2 year old 55” Samsung TV I decided to try this one instead. I’ve only had this one for a couple weeks. Steve from Geek Squad was fantastic when he came to install new set and took the time to explain functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and color. nice smart hub features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and size for the price, also for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Stunning!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous display. I bought it open box, but absolutely nothing wrong with it. Works amazing with my PLAYSTATION 5! It does include a HDMI 2.1 port! This is by far one of the most amazing displays out there for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks good, price reasonable and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and install. Color could be better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    THIS 55 Q6OT 4K IS TO MUCH TROUBLE.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not buy this product again, the tv goes off and you have to reboot it . so often. i,m not the only won with this situation, the tv is very clear, but to reboot the thing every day is for the birds, no i would not buy this tv again,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech recommendations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was helpful in recommending a TV which matched our needs and our budget. He advised us to take a Ewhich was not on display. He also helped us with ideas for sound improvement to help provided better hearing with hearing aids.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote silly inoperable for older people

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv 1 con the remote 4 older adults not good..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    TV is okay. Just OK

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is priced right for its size and capabilities. Set up is easy with a good internet connection. The edge lighting doesn’t provide those rich colors. There is a lot of uneven lighting when watching 4K movies. Will take it back and get the 80t.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsungconsumer:

      I am sorry to hear that you are not happy with the colors and image of your Q60T TV and are considering a different model.

      You may want to try different Picture Modes to suit your liking. Standard Picture Mode is the default mode. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Natural Picture Mode reduces eye strain for a comfortable viewing experience. Movie Mode is suitable for a dark room.

      You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings

      I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Fantastic tv

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. I love the free live tv channels that are included along with the apps. redolution and quality are great. I can use Samsung Smartthings to connect all my Samsung electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level QLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Entry level QLED but will do the trick when trying to get into the 4K HDR TVs. Wide color range, great brightness, low latency for video games. Obviously if you have the money get the Q80 but if not this is a great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my Best Buy TV Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55" Samsung Smart TV several weeks ago. The picture clarity is awesome, overall, very pleased. The sales personnel at Best Buy were very knowledgeable about the product and very helpful overall....Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lOVE IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv seem to work great it was a bit to get used to as things looked odd at first but now I dont notice it. I dont like the fact I have to use the TV remote for volume instead of my direct TV remote. Also the volume on the TV remote is so sensitive we turn it on mute without wanting to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Has been reliable for over a year now. Even with all of the constantly updating technology this TV is still up. The sound is okay but I would recommend purchasing a soundbar with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Mytv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv has quality pictures, however when you switch between apps it has a tendency to contiguously restart/ buffering I’m not sure if it has to do with my internet. I like the remote size it’s easy manipulate.

    No, I would not recommend this to a friend