Customer Ratings & Reviews
- Model:
- QN55Q60TAFXZA
- SKU:
- 6401755
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.
This summary was generated by AI based on customer reviews.
Love the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, replaced an LG that had for a few years. Went back to a Samsung product , my last one lasted for many years without issues unlike the LG product. Hoping the Samsung last as well as the last one I had
I would recommend this to a friendExcellent QLED Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I have only had the TV for one month, so far I am very pleased with the new TV. It was very easy to set-up and the functionality is excellent. In general, I have been very happy with my Samsung TV purchases.
I would recommend this to a friendSamsung QLED Q60
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful customer service - the representative gave us great insight about the pros and cons between this product and it’s closely priced competitors. The product has worked spectacularly this far.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice Tv Overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Colors are beautiful! Taking off a few stars because the app run SUPER SLOW! I have an Apple TV box that runs apps lightning fast. These apps take a while to load up
I would recommend this to a friendBrand response from Samsung
Posted .Sephora,
I am glad that you are enjoying the picture qualiy of your Q60T QLED Smart TV.
We recommand you try running Device Care for optimal Smart TV performance.
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps.
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
Great Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first smart TV. I wanted something under 1K but I wanted all the bells and whistles a smart TV could provide. This TV met all my expectations and I would recommend this TV to my friends and family.
I would recommend this to a friendEverything was great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from walking in the door of the store to the completion of the install was fabulous!! My geeks were knowledgeable and really great guys!! Thanks so much!! Oh....and the TV is fantastic!!
I would recommend this to a friendswag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took awhile to get help because of low staff. But when the guy helped me, he was terrific. He knew every question. Helped give me multiple options and pros and cons of items. great guy
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my brother as a housewarming gift. Found it as an open box item at the Best Buy near him, and was too good of a deal to pass up. He loves it, so I'm a happy camper.
I would recommend this to a friendExcellent! More than just a television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for gaming and media but it became a favorite music player in our household. The Ambience mode is a nice touch and is used when doing daily chores or just relaxing while reading a book.
I would recommend this to a friendTV tuner glitch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture resolution is excellent however the audio cuts out in Broadcast TV mode. I tried different HDTV antennas in every position but the digital TV tuner seems to have a glitch. My previous LED TV did not have this issue.
No, I would not recommend this to a friendGreat tv just a little small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. I’d recommend this to anyone, but for me it was a little small. I’d recommend getting the 58” instead. Outside of that, it’s a great tv.
I would recommend this to a friend$20 MPOW Bluetooth Earphones are garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG QN55Q60TAFXZA 699.99 I bought this. Nice TV. Not so nice $20.00 MPOW Bluetooth headphones. The charger cord is too short and where you plug in the cord to the headphones is so small it takes forever to get the plug in the hole. The indicator light is so tiny you can barely see it flash on the side of the earphones. And those are the easy problems. The real problem is everytime you pause the TV or charge the earphones you have to go into setup and redo it for the earphones. Who has time for that? Sometimes the prompt in the upper right hand of the screen comes on asking if you want to connect to the earphones. Not all the time.
No, I would not recommend this to a friendWasher and Gas dryer, purchase and installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of the washer and dryer after my wife had to convince the sell-man he has a gas dryer in stock. Both The delivery and installed were great. Thank you
I would recommend this to a friendDecent but expected better for QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent TV but expected more since it was QLED. Still not as crisp as I would have liked. Played with the settings for days and it just varies too much depending on what you are watching (Sports, shows, movies, etc).
No, I would not recommend this to a friendnew 65 inch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was afraid 65 inch TV was a bit too big after being used to a 55 inch one but it's not all that much larger and am glad to have a TV again after being without one for 3 weeks .
I would recommend this to a friendDelusions of Grandeur in 4K
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality isn't the issue. It's the Tizen platform; it's the need to repeatedly login to AppleTV, the lack of apps developed, the unintuitive operation of it all-it is infuriating. Samsung's "GoogleNow enabled" voice remote is GARBAGE. It will only search the app in use for content, not searchable across all subscriptions/services I'm logged into! The browser is something of a joke; it reminds me of those sad kodi streaming boxes. The only Google Home integration is limited to turning it on and off (WHAT?!). Typing in queries is a pain without a Qwerty keyboard or voice input option. Speakers could be better.
No, I would not recommend this to a friendGreat buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television. It has all the features I need like Bluetooth which I use for my sound bar and I was able to get rid of my cable box and stream through the Spectrum app which is only available on certain televisions.
I would recommend this to a friendOkay for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent TV, I thought it was going to be a little better, but it could be me. I was hoping for a better visual experience. It is an upgrade from my last TV as far as technology. I no longer need my firestick.
I would recommend this to a friendExcellent television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. The first one I had to return because it was damaged but I could see how beautiful the screen was then. The colors really pop.
I would recommend this to a friend- Cons mentioned:Remote control
remote control busted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works well but the remote control with new batteries stopped working less than a week after we bought this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mayi:
Thank you for purchasing the Samsung Q60T TV. I am very sorry that you are experiencing issues with your remote. There are a number of reasons why your remote may not be working. The most common are physical damage, battery issues, or pairing issues. You may want to try the following troubleshooting steps.
1) Reset the remote by removing the batteries & pressing Power for 8 seconds. Then reinsert the batteries.
2) Try to re-pair it with the TV. Press and hold Return and the button that is diagonally up and to the right of Return. (This is usually the button with 4 colored dots, but can vary depending on the remote). This will reset the smart remote.
Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote still will not work, contact our Support Center to request service.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions