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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,318 reviews
  • Rated 4 out of 5 stars

    Quality without breaking your wallet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bells and whistles I’d expect from Samsung without going into debt . My one gripe is I’d wish there were 4 HDMI ports as opposed to 3 ports other than that a great television you’ll enjoy for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we were not used to the QLED, at first we were not sure, but once we got it set up correctly, I can't keep my husband out of the living room. He Loves It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best affordable Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this not even 24 Hours ago and the graphics are stunning for the size of the tv and gaming is spectacular i am enjoying it so far !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not fun of RIZEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, excellent sound quality (no need a sound bar except if you have to put the tv on open space, nice design for thé remote control. BUT if you are someone who’s looking for a basic fonction (Netflix,Hulu) this is good product. but if you’re someone who’s like to customize, download new apps, watching video/ movies from an external Hard drive....this tv is not for you. Having 4K pictures and having as message “this format of video is not supported. It’s disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jama:

      Thank you for sharing your review of the Q60T TV. I am very sorry you are having issues playing some of your files from an external hard drive. Please refer to pages 122-139 of the e-Manual for a list of all supported formats.

      https://downloadcenter.samsung.com/content/UM/202008/20200831160618043/NIKATSCT-3.1.2_EM_NIKE_USA_ENG-US_200827.0.pdf

      The manual is also available directly on your TV at: Settings > Support > Open e-Manual

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great TV, easy to use, great picture quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our master bedroom and it has been great. We use it to watch one of our Netflix shows every night before bed. So far it has been fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new tv for game room. This TV is very light and adjustable for different angles of a smaller room. Display is very clear with great color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sound and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could only figure out the remote control situation . . . omg they make it so difficult meaning the cable folks. your installer was bar none the best . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I enjoyed the ease of ordering online. Customer service was just excellent. I very much appreciate the staff at my local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung TV. I previously had a Vizio that crapped out after 10 years. I really like it and definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv. So far, no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv in the height of the pandemic when we had to use curbside pickup. Men who loaded the tv in the car were wonderful. It was a painless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson and installer were both wonderful. They were very professional and knowledgeable about the products and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jerryandpamsqt60tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service in store. the guys that helped us new what they were talking about. they made it easy to buy our new tv. thanks for all your help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor salesperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV wasn't what we wanted but we'll get used to it. All I can say is if you are not pleased with your sales associate ask for someone else. That what I should have done. The store had great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the delivery option. I was not happy that all item could be delivered. I had to pick up the sound bar. That doesn't make sense to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV value for the size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features like Netflix and Amazon Prime built in. Works great with the Samsung sound bar to provide a complete theater experience for a small roo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed us many features that I would have never found on my own. We were able to download Samsung tv channels that come with the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Hard to figure out the color. Often when watching movies, especially on Disney+ the screen is actually very dark and hard to see the characters. Actually pretty scary to my grandchildren

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good but low sound output

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 2020 model for the price. Qled screen looks great. Quality is good. My only negative comment t are that the speakers are not very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Display

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV. Its display quality is better compared to other TVs in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given very good information about how to pick out this TV at the store, it is such a great career TV and a great price point.

    I would recommend this to a friend