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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,318 reviews
  • Rated 5 out of 5 stars

    Same great quality from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and easy setup. Love the feature to tap my Samsung phone on it for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv. Does everything I need it to and more. My only complaint is the home button lags a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always with Best Buy a great product and great services ce. Had is delivered and set up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this new tv is great! Including and not limited to the mention and how it looks. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” TV buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, good service, and on time delivery. Best Buy provides good competitive prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never assume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comcast updated the cable box itwas amazing. Before?? I thought i just git taken hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want to make a comment other that I need to make the sound a lot higher than my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perry was A tremendous help with TV selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tremendous helpFrom Perry He has knowledge And customer care, he would be the reason I would return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and super easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with really simple platform 5 starts. Somtimes has problems loading hulu but that's about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazing features and we discover something new all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qled 55"

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Excellent service from geek squad and i purchased a 2nd Qled for our bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 55" Class Q60T Series LED 4K UHD Smart T

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely my favorite Samsung TV to date. This is also my very first QLED TV by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Installer was thorough in explaning the workings of the tv. I love my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv for movies and gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great quality resolution for watching TV and even better when playing video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased sound bar for television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adonis assisted me in the purchase and did a very professional job. He answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome but screen is very fragile I recommend to have it delivered and installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome looking TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Works great for bluetoothing the sound to other systems along with optical cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item fine / phone useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing on purchase was fine . Trying to get thru later on phone for technical help a nightmare. On hold until I finally hung up !

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice TV Poor remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions on how to use the remote. Two weeks after the purchase and we are still having difficulty.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Robert,

      Thank you for sharing your feedback.
      I apologize for the inconveniences you have had with using the remote.

      Here is the link to the downloadable eManual that includes the TV remote’s diagram and a detailed step-by-step guide (page 20-22):
      https://downloadcenter.samsung.com/content/UM/202006/20200618112841534/NIKATSCT-3.0.7_EM_NIKE_USA_ENG_200527.0.pdf

      Our Customer Support Team is always here to offer further assistance with usage and features, and can be reached at:
      1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST 7days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    HIGHLY recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great quality and sound. Slight issues with AirPlay, but works well regardless.

    I would recommend this to a friend