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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,318 reviews
  • Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I like it better than my Samsung curved screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING QUALITY!! Bought this for my husband as a bday gift and he LOVES IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly as an upgrade. Love the new SmartThings technology also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sam tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Having problem syncing sound to picture, a bit frustrating.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JMMSU:

      Thank you for purchasing the Samsung Q60T TV. I am very sorry you are experiencing sound syncing issues. It could possibly a source issue. You can also try making changes to digital audio output in Expert Settings: Settings > Sound > Expert Settings > Digital Output Audio Delay

      Please know that 2020 Samsung TVs have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue.

      On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through

      If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, recommend with 100% Samsung like always perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Completely plug and play with wifi access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more apps It need more legs support congratulations for tv stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to Best Buy, it will be worth the trip. Best choices for TV’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv works great with xbox series X. brightness is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Samsung. It's the brand I own ,never a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Remote is very intuitive. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Great size for the room. I am indeed enjoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geat value and personal care and set up,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, in store experience Geek squad delivery, and set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st Time Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) I miss the extensive image controls and flexibility found in all my previous Samsung TV's 2) the visual interface for selecting streaming sources seems cluttered 3) why dump the simple PIP feature 4) manual doc could contain a more information 5) simplify navigation 6) Previous viewing source shouldn't default to Samsung Plus source /user controlled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very polite and knowledgeable about his department

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv because it was a great buy and a great tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love my TV the representative that helped us at Best Buy was very knowledgeable and honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought many TVs from Best Buy and this tv did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! I want to get another one for the family room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to record and watch later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid for set up and the tech forgot to set the clock and did not cover how to set up any additional functions

    I would recommend this to a friend