Customer Ratings & Reviews
- Model:
- QN55Q60TAFXZA
- SKU:
- 6401755
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and find the TV to be a great value for the cost. However, some customers have expressed concerns about the remote control, connectivity issues, and the 60Hz refresh rate, which can result in motion blur.
This summary was generated by AI based on customer reviews.
Bday discount?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that Bday gift bonus by Brst Busy was not honored and applied on sale.
I would recommend this to a friendBest buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a defective item screen turns blue or wont connect properly
No, I would not recommend this to a friendBrand response from Samsung
Posted .JD362,
I am sorry to hear that you are experiencing issues
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller
Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow tv. Very slowly and bad tv for high price
No, I would not recommend this to a friendno quKITY IN THE BRAND YVS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to purchase old tv is no quality BBABABABABABABABDNDADANDNA
No, I would not recommend this to a friendBrand response from Samsung
Posted .pasademna,
Thank you for purchasing this Samsung Q60T QLED Smart TV.
So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture quality
Love Samsung Products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television set was among the best available for purchase at the time of its release. Even now, I would still suggest purchasing this television if it can be found at a reasonable price.
I would recommend this to a friend - Pros mentioned:Color
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are this tv are outstanding! Samsung is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great value. Definitely worth a buy. I love all Samsung things
I would recommend this to a friend Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Has held up for 4 years and still going strong
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We brought 49" version of this a year back. Working great! No complaints at all!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far, colors are good. No issues with it.
I would recommend this to a friend Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv worth more than $700.Do not waste your money to buy something just because of the number the model I did a lot of research and bought many Tv, but this one is perfect for your bucket and all features you want you will have it.
I would recommend this to a friendRequire Wall Mounting Adapters-hard to find
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon unpacking the TV and reviewing the manual, I discovered that the required Wall Mount Adapters are not included. Spent hours researching and chatting with both Bestbuy tech support and Samsung Support. Neither could help me. Samsung said they are required and to call their parts company and give them my model number. ((J&J Parts), they can be reached at 1-800-627-4368 (Mon - Fri from 9:00 A.M to 8:30 P.M EST). Was left on hold for more than 40 minutes and finally gave up After searching again my best resource turned out to be Ebay. I found a Samsung part number and ordered them through samsungparts.com. (Hopefully they are the correct parts) The model number for this TV was not listed specifically. The part number I ordered was BN61-13518A. Have not received them yet, but hope they work.
I would recommend this to a friendBrand response from Samsung
Posted .Norm,
Thank you for purchasing the Samsung Q60T QLED 4K Smart TV.
I am very sorry for the inconvenience you had with installation because wall mount adapters were not included. I hope you will start enjoying your TV once the adapters arrive.
If there is anything we can do to assist you and provide solutions to improve your experience, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Q60T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV, just in time to watch March Madness
I would recommend this to a friendSamsung qld
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 tv at the same time in 2020 and 2 of them last less them 3 years.
No, I would not recommend this to a friend- Cons mentioned:Remote control
waste my money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought in just one year, I paid 741.99 dollars in Black Friday and the best buy tv won't stay on. the tv keeps cycling on and off. When I try to use the remote it shuts off then powers back on automatically. I'm not even able to make it past the home screen, I feel frustrated I wasted my money for nothing.....
No, I would not recommend this to a friend Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the worst t.v. I've ever bought. First issue I had was the ambient mode feature would disrupt my t.v. watching. It would stop the picture and contusly bring me to a menu that would go no where. I had to call i.t. at samsung. They instructed me to reset the t.v. and that resolved the issue. I had just been using regular digital antenna to watch some local t.v. for the last two weeks I've had it. I tried connecting a Nintendo switch and a steaming bluray player. T.v. completely rejects these units. This t.v. is terrible!!!! Run away with your money and buy a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Qled,
Thank you for bringing your concerns to our attention.
I apologize for the inconveniences you have had with the connection issues.
Here is a link to a detailed connection guide with various devices:
https://www.samsung.com/us/support/answer/ANS00078931/
Should you need further assistance with this issue or any other features, please reach out to Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG, available 8AM - 12AM EST (7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Sound but no visual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some crazy reason this tv would shut off during commercials, and refuse to resume. It was so odd because the visual wouldn't turn back on, and you could hear what was on. To maka it worse, when it did work, it was really bad picture quality...everyone looked sunburned...I mean everyone!! Customer Service was helpful and I'm returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Char:
Thank you for sharing your review of the Samsung Q60T TV. I am very sorry that you are experiencing issues with your TV and are planning on returning it. I completely understand your disappointment.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
HDR Picture unwatchable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV HDR performance is terrible even with the BT2084 tweak. Also the picture has a yellow tint that i can not seem to adjust out. I will be returning and buying the sony x900h. first samsung tv i have returned what seems like 30 years.
No, I would not recommend this to a friend