Customer Ratings & Reviews

Tv works great. I am still trying to figure out how to customize the Home Screen which is a bit cluttered

Been in the market to replace my bedroom TV. This was more than solid

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Great picture and sound Easy to install. If I need another tv I come back to Best Buy

We needed a new TV. This was a great buy. I would recommend.

Great TV!! The price was perfect for what we were looking for.

Samsung QLED TV is a very good tv. A very nice upgrade from our other Samsusng TV.

Worth the purchase! Truly impressed by my viewing experience and the overall UI incorporated into the TV itself. Got this as a Black Friday deal in 2025 and so far, it hasn't disappointed!

It's a good TV it just don't have Alexa built in but it do works with Alexa. But I did return it because it didn't have built in Alexa.

Great quality as always from Samsung tv’s and great price

Easy to set up. Size is good. Picture is good. I am pleased with the product.

Bought this TV back in December 2025. This was a great purchase, resolution is great featured very easy to use. Price was really reasonable.

Excellent Samsung tv good sound and great resolution

Great picture and sound. You can't find a better value than this tv.

I bought this TV based on Samsung's reputation and the positive online reviews. Wow, what a disappointment it was. The sound was very thin; the picture was good but not great. The setup wasn't as easy as the TCL that I replaced it with. The remote was hard to use, terrible in fact! After a week of moderate use, it began having trouble with menus freezing. Then the HDMI connection to the Sonos soundbar started having problems. Next, we had trouble searching for content. We discovered that this TV doesn't have a microphone (you have to buy their soundbar to get a microphone), so we turned on the Voice Assist feature thinking it would allow voice control. Big mistake, what an obnoxious feature. it would actually interrupt programming every time we hit a button like changing the volume. This causes Voice Assist to blast in with "Volume has been raised (or lowered)"! No kidding, thanks for interrupting the movie, now I have to rewind just to hear what the program content was saying and so guess what happened next, the rewind function caused voice assist to interrupt the program material again! This happens every time you touch a button on the remote, what a useless and obnoxious feature this is! Then I had to go into the menu 5 separate times before it would it finally turned off the voice assist! Frankly, this was by far the worse TV experience I've ever had. A smart TV that is too dumb to process voice commands. Extremely disappointed so I ended up retuning it. Fortunately, BEST BUY was very helpful with taking care of this problem.

Very Complicated to use with the smart apps running everything. Picture is good.

My wife wanted a new tv for our bedroom and we purchased this one. It’s fantastic and the prices ag best buy made it even easier to buy!!

Great tv qled cant go wrong with samsung products love it

Great and will purchase again! I also love how easy the process is!

I returned this TV because it was too big. I, instead purchased the Samsung - 48" Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)