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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.7 out of 5 stars with 222 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 222 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung QLED TV is a very good tv. A very nice upgrade from our other Samsusng TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsum tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. I am still trying to figure out how to customize the Home Screen which is a bit cluttered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and the tv has a good picture and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound Easy to install. If I need another tv I come back to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent""""""""""""""""""@@@@@@@@@@@@@@@@@@@@@@@

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you can’t hear, get something else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a great picture, was easy to set up, but the sound is not good. Have to turn it all the way up just to be able to hear people talking. Not good. Now I guess we will need to invest in a sound bar or something :(.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Maebelluab,

      Thank you for purchasing Samsung’s Q6F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update

      If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:

      Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
      • Standard: Balanced for everyday viewing
      • Optimized: Enhances effects and creates a more spacious sound
      • Amplify: Boosts mid and high tones, especially helpful if dialogue is difficult to hear

      Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On

      You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.

      If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars (like the HW-Q600F) feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience.

      For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    I am pleased with it so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Size is good. Picture is good. I am pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! Truly impressed by my viewing experience and the overall UI incorporated into the TV itself. Got this as a Black Friday deal in 2025 and so far, it hasn't disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV it just don't have Alexa built in but it do works with Alexa. But I did return it because it didn't have built in Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV back in December 2025. This was a great purchase, resolution is great featured very easy to use. Price was really reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. You can't find a better value than this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv qled cant go wrong with samsung products love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a new tv for our bedroom and we purchased this one. It’s fantastic and the prices ag best buy made it even easier to buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Complicated to use with the smart apps running everything. Picture is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and will purchase again! I also love how easy the process is!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung 55" TV disappoints on almost all areas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV based on Samsung's reputation and the positive online reviews. Wow, what a disappointment it was. The sound was very thin; the picture was good but not great. The setup wasn't as easy as the TCL that I replaced it with. The remote was hard to use, terrible in fact! After a week of moderate use, it began having trouble with menus freezing. Then the HDMI connection to the Sonos soundbar started having problems. Next, we had trouble searching for content. We discovered that this TV doesn't have a microphone (you have to buy their soundbar to get a microphone), so we turned on the Voice Assist feature thinking it would allow voice control. Big mistake, what an obnoxious feature. it would actually interrupt programming every time we hit a button like changing the volume. This causes Voice Assist to blast in with "Volume has been raised (or lowered)"! No kidding, thanks for interrupting the movie, now I have to rewind just to hear what the program content was saying and so guess what happened next, the rewind function caused voice assist to interrupt the program material again! This happens every time you touch a button on the remote, what a useless and obnoxious feature this is! Then I had to go into the menu 5 separate times before it would it finally turned off the voice assist! Frankly, this was by far the worse TV experience I've ever had. A smart TV that is too dumb to process voice commands. Extremely disappointed so I ended up retuning it. Fortunately, BEST BUY was very helpful with taking care of this problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnC,

      We're sorry to hear that your experience with the Q6F TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsung TV we got. Got an amazing deal. Thank you Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" QLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this TV because it was too big. I, instead purchased the Samsung - 48" Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service great product I would recommend Best Buy for any of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I enjoy our new TV with Shear Delight.

    I would recommend this to a friend