Customer Ratings & Reviews
- Model:
- QN55Q6FAAFXZA
- SKU:
- 12377910
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Just spend more to get a better tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv loses internet connection at least once a day. Never had a problem with our previous tv. Also, it won’t let us download the CBS app. Nothing comes up when you search for it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AMANDA,
Thank you for sharing your experience with the internet connection on your Samsung Q6F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now
If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available at the ‘Support’ link on our website.
~ Samsung Specialist
good budget buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money. It will do anything and then some more 90% of users
I would recommend this to a friendGreat TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a new tv for our bedroom and we purchased this one. It’s fantastic and the prices ag best buy made it even easier to buy!!
I would recommend this to a friendSamsung 55" QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV because it was too big. I, instead purchased the Samsung - 48" Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendGood picture, but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture, but the process of moving between apps and specifically typing into the search function is slow and glitchy. Definitely not the quality expected from a Samsung TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
What a Deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture and price with free delivery, hard to beat that deal!
I would recommend this to a friendGreat team associates.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and in person interaction with sales associates. Both young ladies over in the microwave and appliances were very helpful.
I would recommend this to a friendGreat place to shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clerk was extremely knowledgable, great customer service, wonderful TV! Couldnt have ask for a better experience.
I would recommend this to a friendCustomer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service great product I would recommend Best Buy for any of your needs
I would recommend this to a friendNew 55" QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy 3rd TV in 5 years. Had a trainee that handled some tough questions and some sage knoledge helping
I would recommend this to a friendSamsung QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and very easy setup! Would recommend for anyone looking for an additional TV.
I would recommend this to a friendSmart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My partner and I enjoy our new TV with Shear Delight.
I would recommend this to a friend75 awesome inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever had it’s awesome I enjoy it very much
I would recommend this to a friendSamsung - 55” Class Q6F Series QLED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV "Samsung - 55” Class Q6F Series QLED 4K UHD", highly recommend this TV.
I would recommend this to a friendNot as Good as I Anticipated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK. But functionality it is not as good as the Samsung I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesJ,
We appreciate your review of Samsung’s Q6F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv just had a few times where the screen cut out
I would recommend this to a friendSam TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is amazing item and great price I am strongly recommend to all my friends to come to best buy and check it.
I would recommend this to a friendBestTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Samsung TV I have purchased in recent years. It’s the only TV brand that I will own.
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is crystal clear. Audio is great as well.
I would recommend this to a friendDecent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Don't like the placement of the buttons on the controller so I end up using my phone instead.
I would recommend this to a friend