Customer Ratings & Reviews
- Model:
- QN55Q6FAAFXZA
- |
- SKU:
- 6639213
Customer reviews
Rating 4.6 out of 5 stars with 284 reviews
(284 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 55” Class Q6F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its excellent picture quality and easy setup. Many customers also appreciate the TV's size, lightweight design, and fast performance compared to older smart TVs. However, a few customers have noted connectivity limitations with certain devices.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
good budget buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money. It will do anything and then some more 90% of users
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Samsung 55" TV disappoints on almost all areas.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV based on Samsung's reputation and the positive online reviews. Wow, what a disappointment it was. The sound was very thin; the picture was good but not great. The setup wasn't as easy as the TCL that I replaced it with. The remote was hard to use, terrible in fact! After a week of moderate use, it began having trouble with menus freezing. Then the HDMI connection to the Sonos soundbar started having problems. Next, we had trouble searching for content. We discovered that this TV doesn't have a microphone (you have to buy their soundbar to get a microphone), so we turned on the Voice Assist feature thinking it would allow voice control. Big mistake, what an obnoxious feature. it would actually interrupt programming every time we hit a button like changing the volume. This causes Voice Assist to blast in with "Volume has been raised (or lowered)"! No kidding, thanks for interrupting the movie, now I have to rewind just to hear what the program content was saying and so guess what happened next, the rewind function caused voice assist to interrupt the program material again! This happens every time you touch a button on the remote, what a useless and obnoxious feature this is! Then I had to go into the menu 5 separate times before it would it finally turned off the voice assist! Frankly, this was by far the worse TV experience I've ever had. A smart TV that is too dumb to process voice commands. Extremely disappointed so I ended up retuning it. Fortunately, BEST BUY was very helpful with taking care of this problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnC,
We're sorry to hear that your experience with the Q6F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a new tv for our bedroom and we purchased this one. It’s fantastic and the prices ag best buy made it even easier to buy!!
I would recommend this to a friendRated 5 out of 5 stars
Samsung 55" QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV because it was too big. I, instead purchased the Samsung - 48" Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture, but slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture, but the process of moving between apps and specifically typing into the search function is slow and glitchy. Definitely not the quality expected from a Samsung TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Great place to shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clerk was extremely knowledgable, great customer service, wonderful TV! Couldnt have ask for a better experience.
I would recommend this to a friendRated 5 out of 5 stars
What a Deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture and price with free delivery, hard to beat that deal!
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service great product I would recommend Best Buy for any of your needs
I would recommend this to a friendRated 5 out of 5 stars
Great team associates.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and in person interaction with sales associates. Both young ladies over in the microwave and appliances were very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My partner and I enjoy our new TV with Shear Delight.
I would recommend this to a friendRated 5 out of 5 stars
New 55" QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy 3rd TV in 5 years. Had a trainee that handled some tough questions and some sage knoledge helping
I would recommend this to a friendRated 5 out of 5 stars
Samsung QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and very easy setup! Would recommend for anyone looking for an additional TV.
I would recommend this to a friendRated 5 out of 5 stars
75 awesome inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever had it’s awesome I enjoy it very much
I would recommend this to a friendRated 5 out of 5 stars
Samsung - 55” Class Q6F Series QLED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV "Samsung - 55” Class Q6F Series QLED 4K UHD", highly recommend this TV.
I would recommend this to a friendRated 4 out of 5 stars
Ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv just had a few times where the screen cut out
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not as Good as I Anticipated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK. But functionality it is not as good as the Samsung I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesJ,
We appreciate your review of Samsung’s Q6F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Rated 5 out of 5 stars
Sam TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is amazing item and great price I am strongly recommend to all my friends to come to best buy and check it.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is crystal clear. Audio is great as well.
I would recommend this to a friendRated 5 out of 5 stars
BestTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Samsung TV I have purchased in recent years. It’s the only TV brand that I will own.
I would recommend this to a friendRated 5 out of 5 stars
You can't go wrong with Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my new 55" Qled TV it comes in great!
I would recommend this to a friend












