Customer Ratings & Reviews
- Model:
- QN55Q6FAAFXZA
- |
- SKU:
- 6639213
Customer reviews
Rating 4.6 out of 5 stars with 284 reviews
(284 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 55” Class Q6F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its excellent picture quality and easy setup. Many customers also appreciate the TV's size, lightweight design, and fast performance compared to older smart TVs. However, a few customers have noted connectivity limitations with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
55 inch QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. The price is super reasonable for what you get.
I would recommend this to a friendRated 3 out of 5 stars
Okay not Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are in the market for a QLED Tv. I would highly recommend spending a bit more and go with a Q7F series.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FizanH,
Thank you for sharing your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 1 out of 5 stars
Install a no go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be nice if I had it. Scheduled appointment and never showed up. Cancelled second appointment and wanted me to reschedule. Built a new house and haven’t had a tv in 2 weeks. Ask that they just deliver TVs and I’ll install them myself. No response. Bought 2 TVs and a sound bar and added 2 more installs of TVs previously purchased from Best Buy. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChuckR,
It appears your 1-star review for the Samsung Q6F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Samsung 55 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First tv arrived broken Then brought to store for another Extremely difficult to navigate this tv Isn't yet working with Alexa. Now it freezes I may have to return will NOT but another Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Veryunhappy,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist












