Customer Ratings & Reviews
- Model:
- QN55Q6FAAFXZA
- SKU:
- 6639213
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality of the 55” Class Q6F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Many users find the visual experience to be impressive. There are no negative comments available for this product.
This summary was generated by AI based on customer reviews.
Disappointed In Color Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally did not care for the quality of the color saturation. Even upon taking the Samsung remote control to use every aspect of improving the picture it made very little difference. We found only watching what was recorded or filmed in 2024 to present was brighter-clearer. I ended up exchanging for another Name brand and I’m Extremely pleased and Happy I did…
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonnaH,
We're sorry to hear that your experience with the Q6F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Should have bought a better model.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good a picture as thought. Clunky remote control.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidP,
We appreciate your feedback on the picture quality of Samsung’s Q6F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume does not work very well! Sometimes have to do max for sound!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DuaneH,
Thank you for purchasing Samsung’s Q6F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced for everyday viewing
• Optimized: Enhances effects and creates a more spacious sound
• Amplify: Boosts mid and high tones, especially helpful if dialogue is difficult to hear
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.
If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars (like the HW-xxx) feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Specialist
Wouldn't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most user friendly TV. Constantly having to manuver around the multiple setting, apps I don't want / use to get to the ones I do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LindaK,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q6F TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
so so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok. pg&e was doing work and cause a power surge and blew a led light within the monitor. was easier to buy a other tv over fixing it
No, I would not recommend this to a friendBrand response from Samsung
Posted .GlennjG,
We're sorry to hear of your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Still loving Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be a problem with the TV it will get stuck on a segment or something or when changing programs it has and sticks on to static? Not sure what the problem is? I am exchanging it for the 7.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NormaM,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.complete garbage. less than two months after purchase a circuit board when out providing me with no picture. this is after several times having to unplug the set to reset it for the same issue only this time it was permanent. of course Best Buy was absolutely no help even with protection plan. Referred me to manufacture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulK,
It’s unfortunate to hear about your experience with Samsung’s Q6F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
I LOVE my New TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV, and I LOVE it! I enjoy watching the Samsung TV thing that instantly starts streaming the moment you turn the TV on. I watch it all the time for background noise and when I don't know what I'd like to watch next on what platform. I really wish I could give 4 1/2 stars as i have one big issue with the TV, well not the TV, but the Remote, my old Samsung TV Remote had a sleep button on it so i could easily put sleep mode on, However, this Remote I have to press setting and then select sleep mode. Also, before setting up my streaming apps on the TV's main menu i used my Fire Stick and the sound quality was not good, but now that I'm streaming direct on the TV sound is perfect! Totally worth upgrading from a 40" to a 55"!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Q6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality television. Picture shows great high definition resolution even in film that isn’t 4k. However 4k films show the best high definition resolution you can view to this day.
I would recommend this to a friend - Cons mentioned:Connectivity
great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV with the exception you can't connect your hearing aids. BestBuy service is excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 55" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves the new TVs sound and picture quality. Very pleased with our purchase.
I would recommend this to a friend - Pros mentioned:Size
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with great price! A perfect size for viewing without overwhelming a room.
I would recommend this to a friend - Pros mentioned:Size
Great piece of gear.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding TV for the price. Great size for my room. Couldn't be better.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality TV for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality. Easy setup and navigation. Overall quality TV for the price
I would recommend this to a friend TV is exceptional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this TV is exceptional, with vibrant colors and sharp 4K clarity that make movies and sports feel immersive. The QLED display delivers strong brightness and contrast, even in well-lit rooms. Setup was simple, the smart interface is responsive, and streaming apps run smoothly. Excellent value for the performance.
I would recommend this to a friend- Pros mentioned:Picture quality
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about it is perfect. I am extremely happy about this purchase.
I would recommend this to a friend - Cons mentioned:Connectivity
Downgrade :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No optical port and no smart remote :(. This was a downgrade from 2024. No antenna jack either. Never turned it on.
I would recommend this to a friendBrand response from Samsung
Posted .AlexisU,
Thank you for sharing your review. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
Additionally, the Q6F does indeed feature an RF/Antenna input - you can find this directly below the USB port, labeled "ANT".
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/product/samsung-55-class-q6f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6639213
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Great TV and FANTASTIC SAVINGS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Company purchased this TV for use in our Trade Show Booths / PROMOTIONAL EVENTS The size is perfect for our needs and we really look forward to many years of use !!
I would recommend this to a friendGreat Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking screen, the QLED looks so good. It works great in our conference room.
I would recommend this to a friendBest Buy Managers put the 'Best' in Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my reception process which Best Buy Management quickly remedied the situation without any problem what-so-ever!
I would recommend this to a friend