Customer Ratings & Reviews

The tv was a shelf item that I purchased online. When I went to pick it up there as no accessories, not even a power cord. Do I didn’t pick it up. Had to go through the return process and then purchase a different tv. It should be clearly explained to buyers about what comes with a shelf item

Sharpness not quite as expected. Geeks had to return twice for sync receiver to tv and remotes.

Not working as expected. Since day 1 I’ve been having a black screen.

Very difficult to make connections to apps and other sources.

Worst purchase EVVEEERRRR!!!! This was an open box buy and the screen was broken. The store had to have known this when placing it in my car. When I took it back they put the refund on a Best Buy Gift Card rather than refunding it to my orig purchase method. A bit shady but just trying to retain those sales rather than properly service a customer.

Waste of money. Literally half the time if you try to turn it on it just flickers. It doesn’t recognize new hdmi cords accurately, and won’t recognize something is plugged in. Frustrating to initially set up as well.

TV froze multiple times during the Super Bowl, remote wouldnt fix the issue. Had to unplug and plug back in to get it to work.

Unfortunately the TV has had problems from the get go. It was an open box certified by BestBy and the TV continues to illuminate even when I turn it off. Thankfully I bought the Geek Squad warranty but they have already been out three times working on it when it should have been addressed before it was even put out to be purchased.

It was defective and had to be returned this information came from Samsung after I spent 3 hours trying to set it up

Terrible, doesn’t work well. Screen flickers a lot. Worst tv ive ever had

Picture quality is amazing! I love the sleek design and it was easy to mount.

What a great smart TV. It is easy to use and has an excellent picture. A great deal for the price!

TV has excellent picture . Needs sound bar for best results. Printed owners manual is useless. Customer site shows 240 page manual on internet. Tiny remote adds too many steps to change channels. A bit complex, but a good TV. I give it a 9 out of ten. Would buy again. 55" is just the right size for average living room. Paid $750 at BestBuy.

I found this model on sale. I wanted the faster refresh rate and this one performs. Good picture even in the darker scenes. Had to play with settings a bit to get picture where i liked. The only wish i had is a little better sound, but i am happy with this tv. Natures scens are beautiful and sports are great to watch and it handles video games in fine fashion.

Wonderful picture, price with open box was outstanding. Love how thin it is.

So far this has been a good Tv. Colors are vibrant, good for games, and movies.

So far very nice tv. Easy to set up. Nice clear, bright picture.

This TV is dope. The picture quality is excellent. Even when you're looking at the TV when someone is playing a video game from a position that is not directly in front of the screen. Also there's a button where you can turn off the mic. Bonus to me. Plus, sound doesn't totally suck without assistance.

Amazing picture and free Samsung network movies and videos. I was able to hook up my Wii so my grands could play Super Mario Brothers and Mario Cart. I can now do my exercises with my Wii fit now.

Trying to get different apps I want on my "app bar" seemingly isn't possible. UI not intuitive enough, could be better with more settings. Most importantly the legs on the TV are less than comforting. I had to gorilla tape my tv to the stand in hopes that the cat doesn't try any acrobatics because I fear it would not take a direct cat jettison.