Customer Ratings & Reviews
- Model:
- QN55Q70TAFXZA
- SKU:
- 6402398
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it awesome and clear. They also appreciate the easy setup and gaming experience. The TV's price point is seen as a positive aspect, with customers saying it's a great TV for the price. However, some customers have concerns about the remote control being too small and slim, and a few have mentioned issues with sound and durability.
This summary was generated by AI based on customer reviews.
Nice picture for size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman helped narrow down selection for my needs.
I would recommend this to a friendJust ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not huge on the picture quality. Don’t comes out of the box with better pic quality. I have been manually adjusting the picture quality
I would recommend this to a friendBrand response from Samsung
Posted .kanga:
Thank you for purchasing the Samsung Q70T TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
For further information regarding Image Settings, please see this article:
https://www.samsung.com/us/support/answer/ANS00079295/
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. I have an old LG 42" and I can't see any difference in the picture. The Smart app is horrible. Not user friendly at all. I am considering buying a Raku device as they are so much better than Samsung Smart TV.
No, I would not recommend this to a friendQLED TV Very Disappointing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the picture on TV. The picture was just not sharp and the blacks were not deep enough. I had always been anxious to try a QLED TV but frankly, it was very disappointing. Returned this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mimi:
Thank you for sharing your review of the Samsung Q70T TV. I am very sorry that you were not completely happy with image quality and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Thank you again for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
Unstable volume/ sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok except the sound goes up and down on it’s own when it’s on regular television, doesn’t happen any other time... it’s too much trouble to take it back to Best Buy it’s pretty big and I threw the box out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Khannah:
I apologize for the inconveniences you have had with the inconsistent sound volume.
Auto Volume is a feature on Samsung Smart TVs that helps to avoid volume fluctuation when changing between channels or sources on the TV. Go to: Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Too dim for HDR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV thinking it was going to be solid based on the reviews, but it just isn't up to snuff. Try watching anything dark in HDR in a room with the lights on and good luck seeing anything. There's not enough brightness and you can't turn it off. I had a Roku Ultra hooked up that I could force the HDR off and it made the set usable, but that's silly to have to add hardware to make the TV be less than advertised. Also, it would occasionally drop frames, happened on all sorts of content, including the internal apps. I got the TCL 6 series and it blows this set away for a lot less money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Raygun:
Thank you for sharing your review of the Samsung Q70T TV. I am very sorry that you were not completely happy with image quality and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Thank you again for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
Volume issue with this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for our room and the TV randomly started to turn its volume up and down, we saw this is a common problem and contacted the warranty area which they quickly had a technician solve it
No, I would not recommend this to a friendOpen box beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but purchased as an open box and was very disappointed. Threads were stripped many missing parts and just a bad experience.
No, I would not recommend this to a friendFragile garbage; Terrible Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had substantial picture problems the moment I turned it on. When I tried to return it, Best Buy told me I had damaged the screen simply by picking up the TV to hang it on the wall. And they refused to accept the return. I handled the TV normally and appropriately, I simply picked it up to move it from the floor to the wall. I held it for no more than ten seconds. I didn’t drop it, bump it, or so anything other than lift it. But lifting the TV is a necessary and foreseeable part of using the TV—I can’t watch it in the box! If lifting the TV breaks it, then the TV is no good to begin with, and Best Buy should allow an exchange or return.
No, I would not recommend this to a friendSolid image but crap software.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but would keep disconnecting from my wireless network for no reason. Ended up returning it. A shame really.
No, I would not recommend this to a friendFine but had issues too soon.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a dead pixel 7 months post purchase. Other than that it’s a decent pick up.
No, I would not recommend this to a friendGood for the price, could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is a magnolia, I didn't feel like I was wowed by the image. I expected a little more specially being in the magnolia category.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Defective
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 2 years and stopped working! This is the second Samsung TV Ive owned that stopped working at about the two year mark. Im just waiting for the other two QLEDs I bought at the same time as this one to malfunction.
No, I would not recommend this to a friend tv lifespan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv lasted EXACTLY 2 years....it died on me today.
No, I would not recommend this to a friendLet down for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for next gen consoles like PS5 and Xbox series X. Spend the extra money and get an LG OLED TV!
No, I would not recommend this to a friendGreat for the average user.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally was going to buy this TV. But after looking into the 2019 model. I chose to go with a Q 70 R.
I would recommend this to a friendBrand response from Samsung
Posted .Steadyfishin1738,
Thank you for choosing Samsung.
We invite you to check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/
Should you have any questions about Q70R, please reach out to Samsung Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
-Samsung Ambassador
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung’s a downgrade to last years model took it back an got a lg nanocell it great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bri530,
Thank you for your purchas and review.
Our 2020 Q70T series comes with Improved Adaptive Picture that adds adjustment for finer detail and contrast based on your room lighting.
It also comes with Real Game Enhancer Plus, a package of innovative technology that optimizes the image and sound output for ultimate gaming experience.
The new Multiview allows you to send what’s on your phone screen to your TV, and let you watch what's on your TV and your smartphone on the same screen at the same time.
We have partnered with the most popular personal assistants to fit right in to your smart home. Use Bixby, Amazon Alexa and Google Assistant to search favorite shows, control devices, play favorite music, change channels, and many more all hands free.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Simply contact us via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to regain you as a customer in the future.
-Samsung Ambassador
Decent experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have much selection in stock no 75” tv everything was order only
I would recommend this to a friend55” TV Sumsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not clear as I thought it would be, but don’t think it’s the TV
I would recommend this to a friendDirty Screen Effect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible apps pre-loaded that you cannot delete - takes up room for otherwise useful apps you may want. Dirty Screen Effect is strong with this TV - terrible and disappointing. The auto sound adjust does not really work properly. When my AC kicks on, no volume difference and I have to turn up the TV - yes I have it enabled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .VidaliaOnion,
Thank you for sharing your experience with the Samsung.
You can delete and rearrange your apps on your Q70T TV.
Here is a quick user guide for your reference:
https://www.samsung.com/us/support/answer/ANS00062169/
If you are using an external audio source, we suggest you to check the connection.
If the auto sound adjustment issue is with the internal TV speaker, please contact our Customer Support team for further troubleshooting.
You can reach us via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 9PM EST (Mon-Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador