Customer Ratings & Reviews
- Model:
- QN55Q70TAFXZA
- SKU:
- 6402398
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it awesome and clear. They also appreciate the easy setup and gaming experience. The TV's price point is seen as a positive aspect, with customers saying it's a great TV for the price. However, some customers have concerns about the remote control being too small and slim, and a few have mentioned issues with sound and durability.
This summary was generated by AI based on customer reviews.
The TV came damaged 3 times
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV came damaged 3 times... It's been 4 months since I ordered the TV and I still don't receive any clear answer from them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tatyana:
I am sorry to hear of your poor delivery experience and received three damaged units. We hope you are able to work with Best Buy to resolve your issue quickly.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions