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Customer Ratings & Reviews

$5,999.00

Customer reviews

Rating 4.7 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the product's excellent picture quality, even in bright rooms, and its easy setup. They also appreciate its perfect size, light weight, and sharp, lifelike contrast. However, some users express dissatisfaction with the remote control and desire more HDMI ports for better connectivity. Concerns are also raised regarding the user interface, which some find difficult to navigate, the volume, which could be louder, and the limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 949 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how clear the picture is and easy to use home options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, clear, sharp screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to have in my bedroom since I was confined to the bed after a recent surgery. It was essential to help me pass the time while I was recuperating.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have is the remote control is so small I keep losing it. It is also hard to learn how to get it to the right channel I want to watch. It uses streaming so Spectrum box is not required for usage so that helps save $15.00. a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit and easy to set up. Quality sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! The clarity of picture is beautiful and the sound is great. I have hearing issues but this is clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great buy. Easy to operate and great color and reception!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good t.v for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works as it should. Easy pick up and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase of the Samsung tv. It was great picture and sound :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv and remote control big upgraded from led to ql

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big upgrade from LED to QLED, quality of images are more alive, more colorful, for gaming, movies, etc you'll enjoy this tv, plus remote control you dont need to buy batteries anymore you can recharged another upgraged.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came home from work to find my Toshiba 3-D dead. I went to Best Buy looking for another Toshiba. The person helping me asked if I had any other tv's, when I remembered my Samsung from 2009. Its been in my guest bedroom for years & the picture quality is still great. He showed me this television & I was immediately hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Cusy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic. GREAT value. Very satisfied customer and would recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to buy 2 TVs in the last month, and have ordered them online to be ready for pu at the store. It is so fast and easy. I am in and out in under 5 min. Great customer service!!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The only recommendation I would make would be have some sort of pager button for the remote it is so tiny. It is constantly getting lost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty good for the price, great for viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid picture quality. Responsive, quick to boot up, decent app performance. Little frustrating to get apps and such loaded up and installed, and doesn't come with many default streaming services installed via Tizen/Samsung. Could use a couple more ports or an optical out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K tv has a great picture givent the price point. And it's light enough to move to/from the outdoor porch!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsungtv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the enhanced color and size of my new TV. I also like the ability to add free apps from Spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this smart TV. It's a big improvement over my 20 year old TV and I am getting used to all the fancy new features. The picture is great, the size is great (fits my stand but is much larger than the old TV) and it's easy to use. (I did purchase a remote that is more like the one I was using for the old TV.) I'm very happy that I got this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great picture quality. ........

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a great picture, however the promises that it was ready for spectrum app without the need of spectrum box is untrue. I feel though I was drawn into a had misinformation. At this time spectrum nor Samsung have any information as to when if ever it will have a spectrum ready app. I cannot get rid of the box and save any money with spectrum as a result of this misinformation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ToddG,

      We apologize for any confusion - please know you can install the Spectrum app (as of 4/25) directly from your TV's Apps Home screen.

      Please give us the opportunity to help you install this app by reaching Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Office Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase, i would recommend this model to others

    I would recommend this to a friend