Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 10187687
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Typical TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV is a TV. This one meets my needs. I installed without any problems.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the money. Great value. Easy setup
I would recommend this to a friendFather
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works perfectly well in a lit room
I would recommend this to a friendNew TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from floor team to help pick out an amazing tv
I would recommend this to a friendNice buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice TV, but it can have better picture quality.
I would recommend this to a friendGood tv for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fact you get free tv channels. Also it fit well on the existing bracket for our mount.
I would recommend this to a friendGreatTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Perfect size for my bedroom. I love all the featres as well.
I would recommend this to a friendTv 55 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not good experience because i got a refurbished tv and it was working very dysfunctional
No, I would not recommend this to a friendBrand response from Samsung
Posted .ElmerC,
We're sorry to hear your Samsung Q7F TV wasn’t delivered as expected. For delivery-related concerns, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved promptly.
Should you need help with setup or features once your TV arrives, Samsung Support is always here for you. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
QLED 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great tv with one exception. The mirroring your screen with iPhone works for a short time and turns off automatically.
I would recommend this to a friendBrightness disappoints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bright enough for a room with a lot of natural light.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Seansy,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price. Fits well in my game room..
I would recommend this to a friendOdd screen reset upon channel change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture clarity is okay, with some shows being clearer than others. An annoying thing that happens is, every time I change the channel, the screen goes to the new channel, then goes black for about a half second, then resumes. It's annoying as heck. This is the 2025 version of this TV, and that's the best it can do? I guess you get what you pay for. I wouldn't buy this again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngeliaY,
We appreciate your review. So we can better understand the issues you’re experiencing on the source you're using and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Finally get to watch my MLB on this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fact that I can see my MLB.com on this TV!
I would recommend this to a friendGood value Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality depends on source, upscaling it's not impressive, OS works great
I would recommend this to a friendBrand response from Samsung
Posted .GabrielF,
Thank you for sharing your thoughts on your Samsung Q7F TV’s image quality. Your TV is designed to upscale content to the best possible quality based on the resolution of the source. In general, the closer your content is to native 4K, the sharper and more detailed it will appear on screen.
Here are some tips to help improve picture clarity and overall upscaling performance:
1. Use HDMI cables for the best high-definition signal.
2. If you’re using an analog cable or satellite box, consider upgrading to a digital box for better signal quality.
3. Change the output resolution of connected devices (like a cable box, streaming device, or IPTV box) to UHD or HD, if supported.
4. Go to Settings > All Settings > Picture > Expert Settings to fine-tune options like Sharpness, Brightness, Contrast, and Color.
5. Select a Picture Mode that fits your environment: Settings > All Settings > Picture > Picture Mode – try Dynamic, Movie, or Filmmaker Mode.
6. Explore Picture Clarity Settings under Expert Settings for added detail enhancement. Use Auto or Custom to adjust Judder Reduction, LED Clear Motion, and Noise Reduction.
7. Ensure your TV is running the latest firmware to benefit from performance improvements and the latest enhancements: Settings > Support > Software Update > Update Now
If you’d like personalized help fine-tuning these settings, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Samsung 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Easy online ordering and in store pickup.
I would recommend this to a friendSamsung purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv,but I didnt realize that it didnt have some very important features that I needed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RaymondK,
Thanks for sharing your review of Samsung’s Q7F TV. We value your feedback regarding xxx and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Remote malfunction.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote stopped charging. When it is connected for charging, it reaches 100% in seconds. When disconnecting the charging cable, it reaches near %0 in seconds. And when I shut down the TV, I will not be able to turn it on unless I connect the charging cable to the remote. Sometimes, the remote will work ok..... For the TV is working ok, but there are some changes that are needed, e.g., when browsing the channel timeline, the small screen keeps on the last channel, not showing me what I have selected. Another issue, the Samsung Live TV, when I exit the Ch, keeps running the last ch, this will make my internet account reach the allowed limit within days. Same issue related, these Samsungs Chs, I can not control their quality, which will again cause my internet account to reach the allowed limit easily. My internet account has 1.270 TB for each month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sasoke,
It’s unfortunate to hear you’re having trouble with your Q7F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Samsung 55” tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We told the salesman we wanted a tv with a big remote and a decent picture. The assisted living installed the tv on the wall for us. When they handed us the remote it was small and had no channel buttons. This was a disaster for my husband. The picture quality is poor. I am highly dissatisfied with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HelenF,
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Returned the 50"Samsung t.v/got refund got 55" t.v
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store manager wasnt very nice to me...considering they sent me the wrong t.v....i gound that the t.v. the sales person showed me was a 55"...i didnt know that he said he didnt realize it either...so i said t would take the 55" cause i liked it w/me/ but the mngr. said he couldnt come down on the price for all my trou ble...so i had a $25.00 certificate...i used it...but he was rather rude...!!!...dont think i will shop there again...thinkin of cancelling my membership also...
No, I would not recommend this to a friendBrand response from Samsung
Posted .VikiJay,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
mack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better fire tv//////////////////////////////////////////////////////
No, I would not recommend this to a friendBrand response from Samsung
Posted .KennethM,
Thank you for reviewing Samsung’s Q7F TV. If any concerns influenced your 2-star rating, please know our Customer Support team is ready and available to assist at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist