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Customer Ratings & Reviews

Your price for this item is $499.00
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 710 reviews
  • Rated 1 out of 5 stars

    Customer service failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worst experience with a retailer in my life. Bought the tv at 11:15 in the morning, returned it at 12:10 after calling and telling them the screen was broken out of the box. Long story short, the worthless female manager basically blamed it on me, wouldn't do anything else, so essentially they stole 450.00 from me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristopherC,

      We are very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Review Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality isn’t what I thought. I was told by the salesperson this was Samsung’s latest.. it didn’t work for me. The remote was so thin I couldn’t manage it. No colors. In the dark watching movies?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KimT,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Amazing Qled Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my new QLED TV! From the moment I turned it on, the picture quality absolutely blew me away — the colors are incredibly rich and vibrant, and the contrast is sharp and lifelike. Whether I’m watching movies, sports, or gaming, everything looks crisp and immersive. What I love most: • Stunning picture quality — deep blacks, bright highlights, and beautiful color accuracy. • Great performance for movies and gaming — smooth motion and minimal blur. • Easy setup & user-friendly interface — had it up and running in no time. • Excellent value for the price — feels like a premium TV without the premium price tag. The sound is solid for a TV speaker (though a soundbar will definitely enhance it if you’re big on audio), and the smart features are intuitive and responsive. Overall, this QLED TV has exceeded my expectations — highly recommended if you want fantastic visuals and a great all-around viewing experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture & Color – Best TV I’ve Owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my Samsung Q7F QLED! The picture quality is absolutely stunning — deep contrast, rich blacks, and every detail is so sharp. Color performance is beautiful and vibrant, making movies and shows look incredibly lifelike. The QLED panel delivers bright, bold colors that really pop, even in well-lit rooms. Setup was easy, and overall performance has exceeded my expectations. If you want a TV with fantastic visuals and immersive viewing, this is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture are very clear to see without begin so close up. Tv was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is excellent — the contrast and picture are bright, colorful, and incredibly sharp. The color accuracy is out of this world. I love that it now includes games, art, and many new features. The remote is small and super easy to use. Setup was quick; it only took me a few minutes to customize everything, including the background lighting and sound. The Smart TV system is fast, smooth, and very easy to navigate. I upgraded from a Samsung 55" 4K UHD Smart Tizen TV, and this is a big step up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung products! I purchased this television for my mom. It was easy to assemble, great picture quality, and user friendly. 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, but not great if you are looking at an angle. Easy to set up. Good color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung 55” Q7F QLED 4K from to replace an older TV in our bedroom, and it’s been a great upgrade. The picture quality is crystal clear with vibrant colors and excellent brightness, even in a well-lit room. Everything looks sharp, whether we’re streaming shows or watching regular cable. Setup was quick and easy, and the Tizen Smart TV system is very user-friendly. Apps load fast, and navigating between them is smooth. The sound quality is also much better than our previous TV, which was important for us since we keep background noise on most of the time. Overall, this TV is great and well worth the price. Samsung did a great job with this model, and I’d definitely recommend it if you’re looking for a quality bedroom or main living space TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung TV.s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have 3 HDMI ports remote is small should of had numbers on remote. I'm learning how to use it. Great TV for the price. All the TVs in my house are Samsung. I'm going to get another one time to upgrade didn't know it had such great picture quality all i need now is a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55" Samsung QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this tv with a few caveats. First, the good. The response time is very fast, the picture and colors are first rate and it was super simple to set up. However, to get all those benefits it is best to be viewing straight on. Viewing from the side washes out the color and skews the picture. We're glad we're glad we bought it but have had to make adjustments in order for all to get the best view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 55 inch TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch tv is great. This TV replaces my old 55 inch that I bought in 2016. The Geek Squad came to my house and installed the new TV on to my wall mount, these guys were professional and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture and sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV screen gives a clear and scrisp picture with a lot of depth. Its home screen can be confusing because there are too many programs and apps installed with contents that are not easily discernible in any particular order. It takes me a long time to get used to all the channels and programs and contents that the TV offers. They are all listed but not in any logical order according to types or genre. There is a lack of controls to manage how the main home screen should look for a particular user. It is not easy to get to the Setting features, and once getting to it, there are limited control options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the Samsung - 55” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV. The size is perfect and the quality is unmatched for my budget. Best Buy made it easy by having a sale right when I needed a new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for exercise room, good sound, clear picture, right size. Installation went great, I never do it myself. GEEK squad all the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value--solid picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific TV for the size and price. Out of the box picture settings need to be adjusted, but once they are, it's a solid picture with great color, brightness and clarity. Not a big fan of remote control but manageable after several uses. TV sound is passable but not great. Overall, pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only had it for a few weeks so time will tell. Easy set-up and very nice picture. Samsung has always been good to me, last one I had lasted around 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. Very easy to set up. Haven’t used it much so far because of busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Image quality Easy setup great contrast in sidelight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" Q7F QLED 4K TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Picture is sharp and clear from all angles. Super quick and easy to setup.

    I would recommend this to a friend