Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 10187687
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are better than expected and a good price.
I would recommend this to a friendLOUSY REMOTE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote will not pair with the TV. It just keeps blinking when attempting to pair.
I would recommend this to a friendFather
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works perfectly well in a lit room
I would recommend this to a friendNew TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from floor team to help pick out an amazing tv
I would recommend this to a friendGreatTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Perfect size for my bedroom. I love all the featres as well.
I would recommend this to a friendGood tv for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fact you get free tv channels. Also it fit well on the existing bracket for our mount.
I would recommend this to a friendTypical TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV is a TV. This one meets my needs. I installed without any problems.
I would recommend this to a friendNice buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice TV, but it can have better picture quality.
I would recommend this to a friend- Cons mentioned:User interface
tech's control has gone too far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trys to make you long in just to watch you own TV. very annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelB,
Thanks for sharing your thoughts on Samsung's Q7F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Would recommend tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great in my bedroom. Happy with the purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Ethan,
Thanks for taking a moment to review Samsung’s Q7F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Good value Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality depends on source, upscaling it's not impressive, OS works great
I would recommend this to a friendBrand response from Samsung
Posted .GabrielF,
Thank you for sharing your thoughts on your Samsung Q7F TV’s image quality. Your TV is designed to upscale content to the best possible quality based on the resolution of the source. In general, the closer your content is to native 4K, the sharper and more detailed it will appear on screen.
Here are some tips to help improve picture clarity and overall upscaling performance:
1. Use HDMI cables for the best high-definition signal.
2. If you’re using an analog cable or satellite box, consider upgrading to a digital box for better signal quality.
3. Change the output resolution of connected devices (like a cable box, streaming device, or IPTV box) to UHD or HD, if supported.
4. Go to Settings > All Settings > Picture > Expert Settings to fine-tune options like Sharpness, Brightness, Contrast, and Color.
5. Select a Picture Mode that fits your environment: Settings > All Settings > Picture > Picture Mode – try Dynamic, Movie, or Filmmaker Mode.
6. Explore Picture Clarity Settings under Expert Settings for added detail enhancement. Use Auto or Custom to adjust Judder Reduction, LED Clear Motion, and Noise Reduction.
7. Ensure your TV is running the latest firmware to benefit from performance improvements and the latest enhancements: Settings > Support > Software Update > Update Now
If you’d like personalized help fine-tuning these settings, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Odd screen reset upon channel change
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture clarity is okay, with some shows being clearer than others. An annoying thing that happens is, every time I change the channel, the screen goes to the new channel, then goes black for about a half second, then resumes. It's annoying as heck. This is the 2025 version of this TV, and that's the best it can do? I guess you get what you pay for. I wouldn't buy this again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngeliaY,
We appreciate your review. So we can better understand the issues you’re experiencing on the source you're using and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Samsung 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Easy online ordering and in store pickup.
I would recommend this to a friend- Cons mentioned:User interface
TV Blackhole
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between Samsung's user interface and Google's security paranoia the setup is impossible to navigate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnD,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Tv 55 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not good experience because i got a refurbished tv and it was working very dysfunctional
No, I would not recommend this to a friendBrand response from Samsung
Posted .ElmerC,
We're sorry to hear your Samsung Q7F TV wasn’t delivered as expected. For delivery-related concerns, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved promptly.
Should you need help with setup or features once your TV arrives, Samsung Support is always here for you. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
Samsung Fan Boy Very Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE Samsung; However this tv does nothing but suck when attempting to operate. Its been at least 3 months and for some reason I was hit with ads on my home screen even with the "Personalization Ads Service" turned off. Every tiny thing I do with the remote and TV... Even just trying to change the HDMI input takes way too long. Sometimes, it cant even. Stating "Loading, please wait." If you want a Samsung TV, make sure it does not have the Tizen OS. Get the one with Google on it. Hard to find. But it seems worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoshCiares,
We appreciate your feedback regarding the performance of Smart Hub on your TV. If you're experiencing freezing, lag, or issues with apps not launching properly, the following steps may help:
1. Reset Smart Hub – This restores Smart Hub to factory settings and can resolve many performance issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub
(Note: This will sign you out of all apps and reset Smart Hub preferences.)
2. Check for Firmware Updates – An outdated software version can impact Smart Hub functionality: Home > left directional key > Settings > Support > Software Update > Update Now
3. Run Device Care – This tool helps optimize performance by clearing cached memory and closing background processes: Home > left directional key > Settings > Support > Device Care > Start Device Care
If Smart Hub continues to have issues after performing these steps, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support is also available through the ‘Support’ link on our website.
~ Samsung Specialist
This is not a 55 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They say this is a 55 inch but it measures 48inch i called and called about this and best buy says we will escalate this but no one responds would have sent it back pronto but needed the tv for my mom who is mobility impaired
No, I would not recommend this to a friendBrand response from Samsung
Posted .Beau,
Please know that the industry standard when measuring screen size refers to the measurement of the screen when measured diagonally. The measurements of your 55” Q7F are 48.6" X 28" X 2.4" (W x H x D) when measured without the stand.
Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Specialist
Samsung purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv,but I didnt realize that it didnt have some very important features that I needed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RaymondK,
Thanks for sharing your review of Samsung’s Q7F TV. We value your feedback regarding xxx and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Screen and audi turn-off randomly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During first 30 mins of operation...Screen goes black and audio mutes for a few secs every few mins.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChipL,
We appreciate you sharing your concerns with us. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist
Remote malfunction.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote stopped charging. When it is connected for charging, it reaches 100% in seconds. When disconnecting the charging cable, it reaches near %0 in seconds. And when I shut down the TV, I will not be able to turn it on unless I connect the charging cable to the remote. Sometimes, the remote will work ok..... For the TV is working ok, but there are some changes that are needed, e.g., when browsing the channel timeline, the small screen keeps on the last channel, not showing me what I have selected. Another issue, the Samsung Live TV, when I exit the Ch, keeps running the last ch, this will make my internet account reach the allowed limit within days. Same issue related, these Samsungs Chs, I can not control their quality, which will again cause my internet account to reach the allowed limit easily. My internet account has 1.270 TB for each month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sasoke,
It’s unfortunate to hear you’re having trouble with your Q7F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist