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Customer Ratings & Reviews

$5,999.00

Customer reviews

Rating 4.7 out of 5 stars with 948 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, even in bright rooms, and appreciate the easy setup, convenient size, and light weight, noting the sharp contrast. However, some customers are not fond of the remote control and desire more HDMI ports. Additionally, the user interface is considered difficult to navigate by some, and a few users wish for louder volume and improved viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 949 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice. Getting random notifications and Samsung support is no help. The Tizen operating system sucks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lois,

      Thank you for your feedback on the Samsung Q7F TV. If something isn’t meeting your expectations, we’d be happy to review it further and offer support with adjustments or troubleshooting.

      Please call us at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Good rv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , good graphics and resolution recomended if upgrading from an old tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worst experience with a retailer in my life. Bought the tv at 11:15 in the morning, returned it at 12:10 after calling and telling them the screen was broken out of the box. Long story short, the worthless female manager basically blamed it on me, wouldn't do anything else, so essentially they stole 450.00 from me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristopherC,

      We are very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Review Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality isn’t what I thought. I was told by the salesperson this was Samsung’s latest.. it didn’t work for me. The remote was so thin I couldn’t manage it. No colors. In the dark watching movies?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KimT,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Great picture and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a wonderful picture and the size is large enough for a quality picture and fits in our TV space in our living room. It was super easy to set up and get going with a great picture! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Size

    Rated 5 out of 5 stars

    Samsung girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , good quality , set up easy to install perfect size ... and the store employees helpful and caring ..

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Amazing Qled Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my new QLED TV! From the moment I turned it on, the picture quality absolutely blew me away — the colors are incredibly rich and vibrant, and the contrast is sharp and lifelike. Whether I’m watching movies, sports, or gaming, everything looks crisp and immersive. What I love most: • Stunning picture quality — deep blacks, bright highlights, and beautiful color accuracy. • Great performance for movies and gaming — smooth motion and minimal blur. • Easy setup & user-friendly interface — had it up and running in no time. • Excellent value for the price — feels like a premium TV without the premium price tag. The sound is solid for a TV speaker (though a soundbar will definitely enhance it if you’re big on audio), and the smart features are intuitive and responsive. Overall, this QLED TV has exceeded my expectations — highly recommended if you want fantastic visuals and a great all-around viewing experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung QLed TV that I purchased At Best buy was very easy to set up and start enjoying the beautiful colors that it provides, the picture makes you feel like you are part of what you are watching, the colors are very vibrant and true to form, the operation of the TV is so easy with the control module everything is at your fingertips, and the price was unbelievable and very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, clear picture, easy to add/access apps. Very light as well, making it easy to mount on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    Samsung is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our Bedroom viewing very pleased with the quality easy to use very lightweight and great pictures quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great quality for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Picture quality is good even in a bright room. Like with most TVs now, t's got a lot of built in apps that you 'll want to go through and delete, but that seems unavoidable these days. The sound is good without any additional speakers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father and a family friend, both in their late 80's. They have no problems navigating the menu. The volume options and picture quality are great. Setup was not too bad. Would definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung we love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! The colors look vibrant, sound quality is perfect for out bedroom! The set up was easy picture quality is clear. Love everything about it Samsung is always our go to for TV's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is bright and sharp. Colors are true. Easy set up. Remote is a bit small. Prefer cc on separate button. Samsung has never failed to produce quality product for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New 55 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch tv is great. This TV replaces my old 55 inch that I bought in 2016. The Geek Squad came to my house and installed the new TV on to my wall mount, these guys were professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely pleased with my television. The color is clear and amazing. The sound without a sound bar is very clear. Also, the set up went very smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    quality of picture is awsom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    able to setup with no problem, i use it in my family room to watch the world cup and the picture and sound makes it feel like im attending the game

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sansung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is great, the only downside is the remote that comes with the TV, thankful that our older remote work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    New Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old tv went bad. Was looking for a tv a little bigger than the old one. Best buy had a great desl on the samsung 55 inch. Picture and sound is great. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Amazing Picture & Color – Best TV I’ve Owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my Samsung Q7F QLED! The picture quality is absolutely stunning — deep contrast, rich blacks, and every detail is so sharp. Color performance is beautiful and vibrant, making movies and shows look incredibly lifelike. The QLED panel delivers bright, bold colors that really pop, even in well-lit rooms. Setup was easy, and overall performance has exceeded my expectations. If you want a TV with fantastic visuals and immersive viewing, this is definitely worth it!

    I would recommend this to a friend