Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 10187687
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is the remote control is so small I keep losing it. It is also hard to learn how to get it to the right channel I want to watch. It uses streaming so Spectrum box is not required for usage so that helps save $15.00. a month.
I would recommend this to a friendOutdoor TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively set-up and good picture quality. Samsung mobile app could use some attention.... several attempts needed to link TV to existing account. We're using it outdoors and did need to project sound via external speakers.
I would recommend this to a friendGreat TV room television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love our new tv, looks clear, great picture quality. I highly recommend.
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up, fully featured at a reasonable price.
I would recommend this to a friendHighly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for a little while now and the colors are vibrant and really make watching TV enjoyable. I like the Samsung format when you turn the TV on. I have multiple Apps loaded and they turn on quickly. Simple setup as well.
I would recommend this to a friendSamsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. It’s great to watch sports as well as movies. Highly recommend it…
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my non WiFi Samsung . Nice crisp picture !
I would recommend this to a friendGreat option with excellent image quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good image quality. UI could be smoother, and several apps are not available, but overall nice TV.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the side 55 and different things you can do with it. The colors is amazing, and don’t forget the sound bar first class.
I would recommend this to a friendGreat value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone with basically no knowledge about tv resolution and quality this was a perfect option for me. It was a great cost, easy setup, and I have had no complaints so far
I would recommend this to a friendLove Samsung TV.s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have 3 HDMI ports remote is small should of had numbers on remote. I'm learning how to use it. Great TV for the price. All the TVs in my house are Samsung. I'm going to get another one time to upgrade didn't know it had such great picture quality all i need now is a sound bar.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my son. He loves it. I’ve always gotten great things from Best Buy. I’ve bought my dishwasher my washer and now a TV for my son. Great picture wonderful purchase.
I would recommend this to a friendQLED 55" Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We bought this TV to go on our outside porch and it has more than satisfied that need!
I would recommend this to a friendTelevision purchase review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, especially after sound bar and sub woofer were added.
I would recommend this to a friendSamsung makes a great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this TV, the entire transaction also went without any problems from purchase to set up by the Geek Squad. As this was an unplanned purchase because my existing TV expired and I needed a replacement this unit fit the bill. thanks to all!
I would recommend this to a friendDoes not stay connected to wifi
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture quality and sound are fine, this "smart" television is not actually smart enough to stay connected to wifi. It drops the connection every 5-10 minutes, leading to constant buffering when trying to use YouTube or any streaming service on it. I've had to fall back on my dvd collection because anything requiring an internet connection is incompatible with this tv's software. It also interrupts whatever you're trying to watch to advertise its useless AI features. Its universal remote set up feature does not work either, leading me to still need multiple remotes for my blu-ray player and Roku stick.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BryceJ,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
55" Samsung QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this tv with a few caveats. First, the good. The response time is very fast, the picture and colors are first rate and it was super simple to set up. However, to get all those benefits it is best to be viewing straight on. Viewing from the side washes out the color and skews the picture. We're glad we're glad we bought it but have had to make adjustments in order for all to get the best view.
I would recommend this to a friendTV TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the tv has been really good really good picture and quality
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, images look really nice. Would recommend to anyone.
I would recommend this to a friendBlack Friday Miracle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered our new TV for the bedroom online on Black Friday and it was ready within minutes of getting across town 10 minutes later. Love our new Samsung Qled just like our bigger one we bought 4 years ago. No issues at all!
I would recommend this to a friend
