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Customer Ratings & Reviews

$527.95

Customer reviews

Rating 4.7 out of 5 stars with 729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 729 reviews
  • Rated 4 out of 5 stars

    Very Good unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality very good though I was informed it is not the latest and greatest technology. Sound is good, assuming would be better with soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with set up getting the tv to start each time where you want seems impossible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" QLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Remote has all the features I need including You Tube and voice commands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything else is functioning properly; however, the sound quality when playing movies is unclear and remains very low even at maximum volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was an excellent product, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff very knowledgeable smooth process quick load out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the TV that I purchased. It was very easy to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup with direct tv is difficult-can use remote for direct but mute doesn't work instructions are nonexistent had to call samsung a number of times and then needed to add sound bar sound muffled

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      nola,

      We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
      • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
      • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.

      If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great service and nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!! Workers at Best Buy were very helpful with my purchase. Even helped me load the tv into my car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung qled 55' 4k Ai smart tizen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 starts, but set up was confusing and rewquired a call to customer service. CS was helpful and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV and it was easy to install. I have no complaints. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, friendly service. they answered all of my questions and again, were very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, better price, love the options available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Limited Use TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - makes a good tv for a limited use room -not many ports for accessories. Refresh rate is a bit slow -does create some sync issues with audio on streaming for some sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and professional advice on the best TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is better than many TVs double the price. I am not a fan of hyper sharpness and over staturated colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent was informative, helpful and gave us great and timely service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOUSY REMOTE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote will not pair with the TV. It just keeps blinking when attempting to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” Q7F QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works great. Fast response time, we stream with you tube tv and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been enjoying Samsung tvs for years! We wouldn’t buy any other brand.

    I would recommend this to a friend