Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 10504583
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to doenload apps , find apps or cant even download some apps. Dont have goos internal wifi connector always lags . Wont always met me connnect my phone to play music or screen mirror my shows for apps it dont have to download.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Josh,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
I recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture but the sound is lacking. I use a soundbar with it now.
I would recommend this to a friend Not as smart as I want it to be TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, It was a little too cumbersome to set up. I had a wired soundbar that needed to be connected, but don't work that way anymore. Connected via bluetooth only. Using it with my Comcast wasn't easy either. Then having to create account! Finally had it set up now I'm using 3 remotes instead of one. Its probably me, but it shouldn't be.
I would recommend this to a friendBrand response from Samsung
Posted .JamesJ,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Extremely Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great quality, great customer service!!!
I would recommend this to a friendQLED -Samsung - 55” Class Q7F Series QLED 4K UHD S
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has good picture. Connection ports are limited on audio accessories attachments.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I ever bought great color great picture!!!
I would recommend this to a friend - Pros mentioned:Setup ease
Tv and sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was good As expected. Easy install and set up. Thumbs up
I would recommend this to a friend Good picture, irritating software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is very good, and I've had good luck with Samsung TV's in the past. In fact, this one replaced a 15 year old Samsung unit. So, it's been a while since I bought a new one. Now you have to subscribe to Samsung before you can load any of your streaming aps. That was very irritating to me. Took me nearly an hour to get Netflix, Prime, YouTube TV, and Paramount loaded. I guess I'm old, just bothers me that everyone wants every piece of information on you so they can market it before they let you use their product.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization.
Without signing in and accepting the Terms and Conditions, your TV will function in a basic mode - supporting external devices (such as HDMI and over-the-air antenna), but streaming apps and Smart Hub services will be unavailable.
We understand this requirement may not be ideal for all users, but it’s necessary for full access to Samsung’s smart features and connected services.
If you need assistance creating or logging into a Samsung Account, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Good but wait for a sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine tv for the price, I’ve heard of some horror stories of these boards failing but mine is fine so far.
I would recommend this to a friendTV wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV mount and perfect rotation movements and up an down, for the corner space and anywhere.
I would recommend this to a friendTelevision purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem whatsoever with the product. Setup was easy and so far I’m happy with it.
I would recommend this to a friendVery Solid TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks very smooth, and the audio quality is good. Easier to read text on screen than the smaller tv we had before.
I would recommend this to a friendMore than happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with this new TV! It was installed by Best Buy with no issues and I received a great demonstration on the features.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV to replace our 6 year old 50 in. Samsung, We have never had a problem with Samsung and will continue to purchase
I would recommend this to a friendSmart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my 8 years old tv. Happy with the purchase.
I would recommend this to a friend- Pros mentioned:Size
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price. Fits well in my game room..
I would recommend this to a friend Great Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Torin was so knowledgeable, He helped me to make a decision and purchase exactly what I wanted. I felt completely comfortable asking all of my questions, outstanding employee.
I would recommend this to a friendSamsung Success
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great definition and perfect size. We like it much better that 75 inch Sony Brava which cost four times as much.
I would recommend this to a friendFully on libe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This new tv replaced one that the have all the requirements to be fully streaming . We new tv I am know able to watch all streaming that is available
I would recommend this to a friendSamsung - 55” Class Q7F Series QLED 4K UHD Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with good Picture quality and Sound system. Very reliable one.
I would recommend this to a friend