Customer Ratings & Reviews
- Model:
- QN55Q7FAAFXZA
- SKU:
- 10517806
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
- Pros mentioned:Picture quality
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is working great i will recommend this item to friends and family
I would recommend this to a friend Beast tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture and quality. When I first bought it was a bit laggy but it’s fixed over time
I would recommend this to a friend- Pros mentioned:Picture quality
Tv purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and a competitive price.I loved it absolutely.Best buy has always been a good experience over the years
I would recommend this to a friend It’s like life changing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly blows me away, especially for the price. 10/10
I would recommend this to a friend- Pros mentioned:Picture quality
As always another great Samsung product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV - great angles, colors great picture all around
I would recommend this to a friend Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quick response but it does not have an optical output so I have to update my soundbar.
I would recommend this to a friend- Pros mentioned:Picture quality
TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Very clear quality and efficient.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. For the price point this item is worth it!
I would recommend this to a friend - Pros mentioned:Picture quality
My TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and excellent service from our local Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Flat Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great image & easy navigation. Great product! This is our 6th Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great picture and sound. I would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
TV 50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it 100% recommend purchasing at Best Buy. Great customer service
I would recommend this to a friend - Pros mentioned:Picture quality
Decent TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality display, i love the simplicity of it. But i dont like the fact you have to use a samsung account to pretty much use the tv. What happened to plug and play.
I would recommend this to a friend - Pros mentioned:Picture quality
Best value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect for what we are using it for. Camping!
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with my new TV! The picture quality is perfect and was so easy to set up!
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV, is a good TV, work with mi Samsung Galaxy S10 plus
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV looks very sharp and easy to navigate once you get the hang of it
I would recommend this to a friend - Pros mentioned:Picture quality
I Love my New TV !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it!! The Picture Quality, Sound, and Overall Performance is Great. I have my new TV sitting on a TV stand, in my living room. I feel that I made a very good choice with this choice.
I would recommend this to a friend - Pros mentioned:Picture quality
My tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television beautiful picture couldn't ask for anything more
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Does not stay connected to wifi
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture quality and sound are fine, this "smart" television is not actually smart enough to stay connected to wifi. It drops the connection every 5-10 minutes, leading to constant buffering when trying to use YouTube or any streaming service on it. I've had to fall back on my dvd collection because anything requiring an internet connection is incompatible with this tv's software. It also interrupts whatever you're trying to watch to advertise its useless AI features. Its universal remote set up feature does not work either, leading me to still need multiple remotes for my blu-ray player and Roku stick.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BryceJ,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist